topic Re:SVF to init and select/deselect boundary segments for Emmitsburg PCH in Intel® Xeon® Processor and Server Products

SVF to init and select/deselect boundary segments for Emmitsburg PCH

Michael_Song — Thu, 19 May 2022 01:43:43 GMT

Could you help to provide an SVF that can initialize the EBG PCH?

And also able to select/deselect the boundary segments?

Since the limitation from the boundary scan test tool, the 2013 BSDL file cannot be properly handled by the tool right now. We have to modify the BSDL and use SVFs to select desired boundary segments.

Thanks a lot in advance.

Re:SVF to init and select/deselect boundary segments for Emmitsburg PCH

Paul_R_Intel — Thu, 19 May 2022 05:48:36 GMT

Hello Michael_Song,

Thank you for joining the community, I understand that you are looking for an SVF that can initialize the EBG PCH.

Can you please let us know which Intel Platform are you using (Server board, CPU, motherboard, system...etc)?
What is exactly the project that you are working on so we can have more insight?

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re: SVF to init and select/deselect boundary segments for Emmitsburg PCH

Michael_Song — Thu, 19 May 2022 06:46:52 GMT

It is Eagle Stream server platform. The CPU is Sapphire Rapids.

We are the boundary scan test tool provider and are helping our customer to get the boundary scan test work.

Re:SVF to init and select/deselect boundary segments for Emmitsburg PCH

Victor_G_Intel — Thu, 19 May 2022 15:59:05 GMT

Hello Michael_Song,

Thank you so much for contacting Intel customer support,

In this case, the product/platform that you are requesting assistance for is considered an Intel SDP (Intel Software Development Platform). The support for these products is provided through a different channel by a different team; consequently, in order for you to receive the assistance that you need, you will need to use the instructions in the link below in order to properly create a support ticket.

Important note: Once you register, the confirmation email might take 24 hours to be received on your end; therefore, please wait for that time frame.

How to Create a Support Request at the Online Service Center

https://www.intel.com/content/www/us/en/developer/articles/troubleshooting/how-to-create-a-support-request-at-online-service-center.html

Reference information

Main support page on Intel SDP Support Center:

https://www.intel.com/content/www/us/en/secure/design/ipla/software-development-platforms/support.html

Phone and Email Support

Phone support is monitored from 08:00 until 17:00 Pacific Time, Monday through Friday except holidays.
US and Canada: 1-800-628-8686; Enter 647
International (requires IDD): Dial AT&T USADirect* Access Number, then 800-628-8686
Send an email to sdpsupport@intel.com

Don't hesitate to let us know once you start getting the assistance needed.

Best regards,

Victor G.

Intel Technical Support Technician

Re:SVF to init and select/deselect boundary segments for Emmitsburg PCH

Victor_G_Intel — Thu, 26 May 2022 15:40:01 GMT

Hello Michael_Song,

We would like to know if you were able to check the previous post.

Please let us know if you need further assistance.

Regards,

Victor G.

Intel Technical Support Technician

Re: SVF to init and select/deselect boundary segments for Emmitsburg PCH

Michael_Song — Thu, 26 May 2022 15:45:11 GMT

Hello Victor,

We manage to get it work by our own approach. Thanks for the help.

Re:SVF to init and select/deselect boundary segments for Emmitsburg PCH

Victor_G_Intel — Thu, 26 May 2022 17:01:04 GMT

Hello Michael_Song,

Thank you so much for your response.

We are glad to know that you've found a solution. Since the thread is now solved, we will proceed to close it.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Victor G.

Intel Technical Support Technician