topic Re: server not booting after motherboard replacement in Intel® Xeon® Processor and Server Products

server not booting after motherboard replacement

leonvt — Fri, 17 Jun 2022 07:52:13 GMT

Hi Everyone,

The motherboard on my server failed. It is a fairly old machine and not under warranty.

I managed to purchase a new board and replaced it. I got the exact same board Intel Server Board S2600WT

in the BIOS it shows my Integrated RAID Module RMS3cc080. The RAID controller BIOS still shows my setup as it was.

Everything is there but I cannot get it to boot into Windows. Just get get a "insert Boot device"

Tried UEFI and legacy and other BIOS options.

When i boot from from a windows 10 usb I can see all the drives and partitions as they were configured previously.

I have considered reinstalling the OS but I am concerned that the same problem will remain where the boot device cannot be found.

MY biggest question is how to set the BIOS to boot from the drive attached to the Raid controller

Any ideas?

Thanks

Re:server not booting after motherboard replacement

Paul_R_Intel — Sat, 18 Jun 2022 04:28:56 GMT

Hello leonvt,

Thank you for joining the community,

I understand that after replacing your Intel Server Board S2600WT the unit is not recognizing a boot device.

In order to isolate the issue please provide the following information:

After the change have you processed a BIOS upgrade to the latest one?
Can you please provide screenshots of the BIOS boot settings set on your board?
I understand that you have windows 10 installed, have you tried to install the Windows* Driver for Intel Integrated RAID Module using the OS installer? IF not here you have the link:

https://www.intel.com/content/www/us/en/download/14579/windows-driver-for-intel-integrated-raid-module-rms3ac160-rms3cc080-rms3cc040-rms3hc080-and-intel-raid-controller-rs3dc080-rs3dc040-rs3sc008-rs3mc044-rs3wc080.html

I will be waiting for your response.

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re: server not booting after motherboard replacement

leonvt — Mon, 20 Jun 2022 05:57:28 GMT

Good morning,

Thanks for your response.

After another few hours of fiddling with settings i got to a point where the server continuously booted into the EFI shell. At some point I typed exit at the shell prompt and the server then immediately booted in to Windows. After this point BIOS settings changed and actually gave me the option for Windows boot manager.

Not exactly sure why i had to go through that but it is working now.

Re:server not booting after motherboard replacement

Paul_R_Intel — Tue, 21 Jun 2022 00:49:52 GMT

Hello leonvt,

Thank you for the update, I am glad to hear that, in this case should we consider the thread as closed?

Thank you for choosing Intel.

Best regards,

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re:server not booting after motherboard replacement

Paul_R_Intel — Fri, 24 Jun 2022 01:24:00 GMT

Hello leonvt,

I hope you are doing great, we have not heard back from you, and we will proceed to mark the thread as resolved, if further support is needed do not hesitate to contact us back.

Best regards,

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios