https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1478398#M22804 <P>Hello Joshc,</P><P><BR /></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We are glad to know that you were able to open the ticket in our IPS channel. Since the inquiry will be handled in a different channel, we will proceed to close this thread.</P><P><BR /></P><P>If you need anything else don’t hesitate to submit a new question.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Victor G.&nbsp;</P><P>Intel Technical Support Technician</P><BR /> Wed, 19 Apr 2023 17:07:33 GMT Victor_G_Intel 2023-04-19T17:07:33Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1475964#M22786 <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">Hi all,</SPAN></P> <P class="sub_section_element_selectors">&nbsp;</P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">I am trying to do SATA margining tests on a Basin fall workstation platform (Xeon w2295-C422) using Intel Physical Layer EV Tool 1.13.3</SPAN></P> <P class="sub_section_element_selectors">&nbsp;</P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">The manual (document 562291, Revision 1.12.7) states that for this test the user should select loopback mode "Functional" - but this is exactly the item that is not offered in the list.</SPAN></P> <P class="sub_section_element_selectors">&nbsp;</P> <P class="sub_section_element_selectors"><SPAN class="sub_section_element_selectors">Any ideas?</SPAN></P> <P class="sub_section_element_selectors">&nbsp;</P> <P class="sub_section_element_selectors">&nbsp;</P> Wed, 12 Apr 2023 18:51:40 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1475964#M22786 Joshc 2023-04-12T18:51:40Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1476377#M22788 <P>Hello Joshc,</P><P><BR /></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>In this case, we need to inform you that the support for the tool you are currently using is something that we don’t provide over this channel. The way you can receive support for this tool is by opening a support ticket through our IPS channel. Please find below the required information:</P><P><BR /></P><P>Intel® Premier Support (IPS)</P><P><BR /></P><P><A href="https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html" rel="noopener noreferrer" target="_blank">https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html</A> </P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Victor G. </P><P>Intel Technical Support Technician&nbsp;&nbsp;</P><BR /> Thu, 13 Apr 2023 16:33:56 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1476377#M22788 Victor_G_Intel 2023-04-13T16:33:56Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1477984#M22799 <P>Hello Joshc,</P><P><BR /></P><P>Were you able to check the previous post?&nbsp;&nbsp;</P><P><BR /></P><P>Please let me know if you need further assistance.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Regards,</P><P><BR /></P><P>Victor G.&nbsp;</P><P>Intel Technical Support Technician&nbsp;&nbsp;</P><BR /> Tue, 18 Apr 2023 16:01:09 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1477984#M22799 Victor_G_Intel 2023-04-18T16:01:09Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1478136#M22801 <P>yes, i've opened ticket IPS, thanks for the support</P> Tue, 18 Apr 2023 22:49:36 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1478136#M22801 Joshc 2023-04-18T22:49:36Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1478398#M22804 <P>Hello Joshc,</P><P><BR /></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We are glad to know that you were able to open the ticket in our IPS channel. Since the inquiry will be handled in a different channel, we will proceed to close this thread.</P><P><BR /></P><P>If you need anything else don’t hesitate to submit a new question.</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Victor G.&nbsp;</P><P>Intel Technical Support Technician</P><BR /> Wed, 19 Apr 2023 17:07:33 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SATA-margin-tool-for-Basin-fall-workstation-platform-Xeon-w2295/m-p/1478398#M22804 Victor_G_Intel 2023-04-19T17:07:33Z