topic Re:Intel Management Engine firmware in Intel® Xeon® Processor and Server Products

Intel Management Engine firmware

YasuyukiEmori — Tue, 05 Nov 2024 10:47:25 GMT

Hello everyone.

I am sorry if I am posting this on the wrong thread.

I have a question about Intel Management Engine.

I am checking POST log of system boot.
In boot sequence, there is a process which is reading "Host Firmware Status Register" in Management Engine Sub System registers.
Read register value is 0x00000000.
Why is this value read?
Or is there any causes?
This register is read only.

I have another board which is same configuration.
The board's same register can read 0x80000001 in POST log.

My configuration is below.
CPU:E-2176G Xeon
Chipset: C246

Thank you for your time spent reading my problem.
Any help would be much appreciated.

Regards,

Re:Intel Management Engine firmware

NormanS_Intel — Fri, 13 Dec 2024 15:55:52 GMT

Hello YasuyukiEmori,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Server Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

Re:Intel Management Engine firmware

Azeem_Intel — Fri, 13 Dec 2024 19:18:49 GMT

Hi YasuyukiEmori,

Greeting for the day!

Could you please provide the system details and share the SSU logs so we can review them and assist you further?

Regards,

Azeem Ulla

Intel Customer Support Technician

intel.com/vroc

Re:Intel Management Engine firmware

Azeem_Intel — Wed, 18 Dec 2024 00:22:24 GMT

Hi YasuyukiEmori,

Greetings for the day!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review the plan of action (POA) we provided.

Feel free to reply to this email, and we'll be more than happy to assist you further.

Regards,

Azeem Ulla

Intel Customer Support Technician

intel.com/vroc

Re:Intel Management Engine firmware

Azeem_Intel — Tue, 24 Dec 2024 17:57:26 GMT

Hi YasuyukiEmori,

Greetings for the day!

This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Please feel free to respond to this email at your earliest convenience.

Regards,

Azeem Ulla

Intel Customer Support Technician

intel.com/vroc

Re:Intel Management Engine firmware

Azeem_Intel — Wed, 01 Jan 2025 16:24:32 GMT

Hi YasuyukiEmori,

Greetings for the day!

This is the third follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide.

If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case

Regards,

Azeem Ulla

Intel Customer Support Technician

intel.com/vroc

Re: Intel Management Engine firmware

DomF — Wed, 12 Mar 2025 23:31:09 GMT

I have a nearly same issue.

My configuration is below.
CPU: E-2274G Xeon
Chipset: C242 (Asus P11C-I)

I have 2 PCI Communication Controller devices (simple) with yellow flag.

Intel Management Engine Interface could be installed an one (from two) PCI Communication Controller devices (simple) is getting in the name of Intel Management Engine Interface #1. Some seconds later the device is getting a yellow flag again. (Code 43)

In events there is written: The device "PCI\VEN_8086&DEV_A360&SUBSYS_72708086&REV_10\3&11583659&0&B0" needs more installations.

In the other PCI Communication Controller device (simple) there is error code 28. No driver installed.

In events: The device "PCI\VEN_8086&DEV_A364&SUBSYS_72708086&REV_10\3&11583659&0&B4" needs more installations.

What can i do?

Bios is newest.

I have made new clear installation of Win 11 Pro. And the Intel Chipset inf drivers installed and then Intel ME software. I have tried several versions of ME drivers after it has not worked. It will not work...

CPU has been testet with intel tool and says it is working fine. (Also cpu has cool 45°C).