topic cannot enable TDX with XEON SILVER 4510 in Intel® Xeon® Processor and Server Products

cannot enable TDX with XEON SILVER 4510

Chancie — Fri, 17 Jan 2025 13:46:04 GMT

Hi,

I am currently using an Intel Xeon Silver 4510 processor. I found on the official Intel website (https://www.intel.com/content/www/us/en/products/sku/236637/intel-xeon-silver-4510-processor-30m-cache-2-40-ghz/specifications.html) that this processor supports Intel Trusted Domain Extensions (TDX). However, I am unable to enable TDX in the BIOS settings. The following options remain unchangeable:

Total Memory Encryption Multi-Tenant (TME-MT)
TME-MT Memory Integrity
Trust Domain Extension (TDX)
TDX Secure Arbitration Mode Loader (SEAM Loader)

I would greatly appreciate any additional guidance on how to enable TDX and utilize it in my system. I look forward to your response.

Thank you in advance!

Re:cannot enable TDX with XEON SILVER 4510

NormanS_Intel — Mon, 20 Jan 2025 01:46:51 GMT

Hello Chancie,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Server Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

Re:cannot enable TDX with XEON SILVER 4510

Devi_Intel — Mon, 20 Jan 2025 04:38:25 GMT

Hello Chancie,

Thank you for posting in the community. To ensure compatibility, please verify the following components of your system:

Motherboard
BIOS/Firmware
Operating System

BIOS Version: Ensure your system is running the latest BIOS version. Manufacturers frequently release updates to enable new features or address issues.

Additionally, please check the BIOS settings to enable Intel TDX. The steps to do this may vary depending on your specific system.

You may refer to: https://cc-enabling.trustedservices.intel.com/intel-tdx-enabling-guide/01/introduction/ and https://cc-enabling.trustedservices.intel.com/intel-tdx-enabling-guide/04/hardware_setup/

Full documentation: https://www.intel.com/content/www/us/en/developer/tools/trust-domain-extensions/documentation.html

Thank you & Best Regards

Devi

Re:cannot enable TDX with XEON SILVER 4510

Devi_Intel — Sun, 26 Jan 2025 04:41:03 GMT

Hello Chancie,

Greetings ~

I'm here to follow up the case as reported. Kindly advise are you able to complete the actions we previously recommended. Your feedback is important to us, and we want to ensure that everything is on track.

Thank you for your time and cooperation.

Best Regards,

Devi_Intel

Re:cannot enable TDX with XEON SILVER 4510

Devi_Intel — Tue, 28 Jan 2025 02:45:54 GMT

Hello Chancie,

Greetings ~

We are following up to find out if you were able to complete the actions we previously recommended. Your feedback is important to us, and we want to ensure that everything is progressing smoothly on your end.

Thank you & Best Regards

Devi_Intel

Re:cannot enable TDX with XEON SILVER 4510

Devi_Intel — Mon, 03 Feb 2025 03:01:51 GMT

Hello Chancie,

Greetings ~

We are notifying you that your request will be archived as there are no pending actions from Intel Customer Support. Should you encounter any further issues or require additional support in the future, please do not hesitate to reach out to us.

Thank you for using Intel Product

Thank you & Best Regards

Devi_Intel