topic Re: Pillar Rock Fab3 in Intel® Xeon® Processor and Server Products

Pillar Rock Fab3

PhoebeHarris — Tue, 22 Apr 2025 21:46:33 GMT

I recently came across a motherboard in a server-like case at Goodwill the other day. I picked it up thinking it was a server, but now I'm not sure what it is. It has the name Pillar Rock fab3, a Core 2 Duo Mobile, has 2gb of ddr2 (not visible on the board), and has 2 PCIe ports, one for video, and one for power testing. If you could help me identify this, that would be helpful.

Re: Pillar Rock Fab3

n_scott_pearson — Tue, 22 Apr 2025 22:05:45 GMT

Please send a photo of the motherboard. If there are stickers on the board, please provide close-up photos of them as well.
...S

Re:Pillar Rock Fab3

Poojitha — Sat, 26 Apr 2025 09:08:51 GMT

Hi PhoebeHarris,

Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.

Could you kindly provide the following details?

1.Kindly share the system details and motherboard information.

2.Please provide a clear picture of the label markings on the motherboard.

Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.

We look forward to hearing from you soon.

Best regards,

Poojitha N

Intel Customer Support Technician

Re: Pillar Rock Fab3

PhoebeHarris — Mon, 28 Apr 2025 17:37:29 GMT

Here are some photos. I apologize for the late reply.

Re: Re:Pillar Rock Fab3

PhoebeHarris — Mon, 28 Apr 2025 17:40:32 GMT

I have added pictures in a reply. Sorry for the late response.

Re: Pillar Rock Fab3

PhoebeHarris — Mon, 28 Apr 2025 17:41:26 GMT

I put some photos in a separate reply. Sorry for the slow response.

Re:Pillar Rock Fab3

pujeeth — Mon, 28 Apr 2025 19:28:06 GMT

Hi PhoebeHarris,

Thank you for sharing the picture. Upon cross-verifying the serial number and part number, we found that this is not an Intel genuine part.

We kindly request you to reach out to the place of purchase for further assistance.

Please feel free to reply to this email. We're here to assist you every step of the way.

Regards,

Pujeeth

Intel Customer Support Technician

Re: Pillar Rock Fab3

PhoebeHarris — Mon, 28 Apr 2025 20:38:48 GMT

Thank you! Sadly, my return window has expired, so I am going to have to hang on to it. Thank you for your help.

Re:Pillar Rock Fab3

pujeeth — Mon, 28 Apr 2025 20:59:45 GMT

Hi PhoebeHarris,

Thank you for the update, We will proceed to close this case. If you find that you still required assistance, we kindly request you to respond to the case. This will allow us to either reopen the current case or initiate a new one.

Please feel free to reply to this email. We're here to assist you every step of the way.

Regards,

Pujeeth

Intel Customer Support Technician

Re: Re:Pillar Rock Fab3

n_scott_pearson — Tue, 29 Apr 2025 01:14:24 GMT

I hate to break up the party, but this *is* an Intel-produced board (I just hesitate to call it a product). It is a CRB (Customer Reference Board) that is given out to manufacturers to test pre-production (in this case Penryn) processors, chipset features, etc.
Sadly, there will be no BIOS updates available and, considering the shuttering of major portions of the Sefver group, I doubt there are any folks who could help you get it running.
...S

Re: Pillar Rock Fab3

PhoebeHarris — Tue, 29 Apr 2025 03:00:11 GMT

Actually, the board works just fine, so does the CPU. I was just wondering what I happened to come across. It has a Core 2 Duo ES. Thanks!