topic Re:error on xeon in Intel® Xeon® Processor and Server Products

error on xeon

ianGutierrezXeon — Tue, 03 Feb 2026 17:55:24 GMT

I have a problem. I changed the processor in my PC, from a Xeon E5-2420 to a Xeon E5-2470 v2, but when I turn it on, I get a WHEA_UNCORRECTABLE_ERROR (0x124) and it shuts down. It only works with one RAM module installed. I have a 400W power supply and an RX 570 8GB graphics card. Can anyone give me a solution? My motherboard socket is LGA 1356.

Re:error on xeon

ArchieD_Intel — Tue, 03 Feb 2026 23:49:14 GMT

Hi @ianGutierrezXeon,

Thank you for reaching out. To ensure you receive the most accurate and timely assistance, I'm redirecting your inquiry to our specialized forum that focuses specifically on these types of issues. The experts there will be better equipped to help you quickly.

Best regards,

Archie D.

Intel Customer Support Engineer

Re:error on xeon

Steve_Jerome22 — Wed, 04 Feb 2026 01:20:18 GMT

Hi ianGutierrezXeon,

Greetings for the day!

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel® Xeon® Processor E5-2470 v2 (25M Cache, 2.40 GHz recommendations at Intel Community forums and additional information at the Discontinued Products website. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com.

Since there is no further scope of support, we will be proceeding to close the case.

Regards

Jerome

Intel Customer Support Technician

Re: Re:error on xeon

n_scott_pearson — Wed, 04 Feb 2026 07:32:58 GMT

@Steve_Jerome22,
Please understand that, while it is true that this forum is (also) a customer support portal, it is part of a Community. By definition, a Community is open to answers being provided by other members and discussions are NOT restricted to Intel's current products. Consequently, it is NOT your purview to close a discussion simply because it is not regarding a current product. Other forum members can attempt to help this customer with his questions. The discussion will automatically close if help is not forthcoming or the question is answered, but it should NOT do so before then.
Thanks,
...S