topic Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios in Intel® Xeon® Processor and Server Products

S1200BTL - RMM4 module installed but showing "Not Present" in bios

idata — Sun, 20 May 2012 23:42:45 GMT

Hi All

I have a S1200BTL powered server that I have installed a RMM4 module. When entering the bios, I can set and IP address for the BMC and RMM4, but the RMM4 says "Not present".

I have tried removing the main module and installing the RMM4Lite (the tiny little chip) but it still says "not present".

Is there anything else I need to do? I have followed the installation documentation very closely and it seems all I need to do is install the module and it will autodetect, then assign an IP in the bios.

Any help would be appreciated.

Thanks

Jono

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

Daniel_O_Intel — Tue, 22 May 2012 18:46:31 GMT

You have to have the RMM4Lite installed, and do a firmware update, before it will show up in the BIOS, if I recall correctly.

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

idata — Mon, 11 Jun 2012 22:31:26 GMT

I flashed the Bios with the latest version while the RMM4 module was installed, and it still says that it is not present.

Do I need to have both the RMM4 module and RMM4 Lite modules installed at the same time?

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

DSilv11 — Sun, 08 Jul 2012 17:38:14 GMT

I would install both prior to flashing.

The RMMlite is all than "should" be needed, but better to have the hardware fully installed.

Did you flash the BMC code? RMM firmware resides in this piece of the code.

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

idata — Fri, 30 Nov 2012 12:22:46 GMT

II've updated to the latest bios again but it is still showing up as "not present".

Any more ideas? I really need to get this working.

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

idata — Fri, 30 Nov 2012 14:27:10 GMT

Might be a faulty unit. We had something similar on a hosted box once and they replaced the RMM.

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

CIria — Mon, 20 May 2024 03:47:22 GMT

hello!, hope you're still around

Did you ever solve this?. I have a S2600CP board that says there's no BMC installed but at the same time an RMM4 that can be accessed vis network and doesn't receive information from BIOS.

Re: S1200BTL - RMM4 module installed but showing "Not Present" in bios

pforce — Wed, 23 Oct 2024 16:53:32 GMT

Hello,
I have had problems too but after finding this post I moved on. I filled in a user and created a code for it in the bios, then rmm4 appeared out of the blue. Now I only have the problem of changing the ip address to get it right. If you have succeeded, please share.