topic Re: S5000PAL Fan Speed Control Problem in Intel® Xeon® Processor and Server Products

S5000PAL Fan Speed Control Problem

idata — Sun, 24 Oct 2010 04:44:18 GMT

Hi experts:

I just bought a new Intel 1U SR1500AL server with S5000PAL server borad.

System BIOS: S5000.86B.14.00.0099

Build Date 03/09/2010

Board Part No: D13607-802

BMC Firmware Version: 0.55

HSC Firmware Version: 1.41

SDR Version: SDR Package 38

Five cooling fans' speed is too fast. The noise level is very high.

I tried different BIOS settings. But I could not reduce the fan speed.

Can anyone give some advice?

Thanks,

Brian

JasonT_Intel — Mon, 25 Oct 2010 19:41:18 GMT

Did you try to update the FRUSDR ? & then correctly ID your chassis during the update ? The updates are located http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19306&lang=eng here.

idata — Sun, 31 Oct 2010 01:50:07 GMT

I tried to upgrade BIOS (S5000PAL_DOS_Update_Pkg_99_68_48) under CMD prompt

under 32-bit Windows Server 2008. But I got the following error:

========================================================

WARNING!!! WARNING!!! WARNING!!!

Please MAKE SURE the BIOS Bank Select jumper (pin 2-3) is set correctly!

Press any key to continue . . .

Flashing BIOS...

IFlash32 BIOS Update Utility Ver 1.5.1 Build 7 ( PR )

*ERROR* Unable to get the BIOS Id of the system using the SMBIOS library.

===========================================================

I tried to upgrade BMC Firmware and got the following error:

===========================================================

Update S5000PAL/S5000XAL BMC flash using FWPIAUPD utility

Firmware and PIA Flash Update Utility

Version 3.0.1

ERROR 017: Invalid Argument.

===========================================================

Could anyone give me some advice?

Thanks,

DSilv11 — Sat, 15 Jan 2011 21:59:57 GMT

All your symptoms point to the BMC being offline.

BMC passes the SMBIOS data & fan speed is controlled by the BMC

To confirm, press the front panel ID button (if you have one) that lights the BLUE LED on the front and rear panel.

If the BMC is out to lunch, it will not come on. You should also have yellow warning LED lit on the frond and back.

To restart the BMC, AC cycle system (and cross fingers) Yellow LED should flash several times and then stop on Green (if all is well)

If still not working the TPS descriibes the force BMC update process which may make things happy again