topic Re: Intel SS4000e disk change notification bug in Intel® Xeon® Processor and Server Products

Intel SS4000e disk change notification bug

idata — Mon, 11 Oct 2010 20:01:22 GMT

hi,when I log on to the SS4000e array web interface I get a screen called Disk Change Notification.

Whatever I do, I keep getting back to that screen. I have a configuration with 4 x 500 GB HD

that has been running fine for 18 months, reboot every 2 months. I tried swapping disks around

, the array would rebuild and then again give the same screen. I tried reinitliaizing the entire array,

same screen.

Anybody know of a fix? I saw some users on the web with the same issue but no real

solutions as far as I could see.

Thanks in advance,

Bob

Edward_Z_Intel — Tue, 12 Oct 2010 01:22:08 GMT

Take note that the update process is destructive. All data on the hard drives will be removed.

idata — Fri, 15 Oct 2010 07:21:48 GMT

Hi Edward, thanks for your answer.

I have now tried :

- degrading the RAID (taking out 1 and more disks), that didn't work, I still got the disk change notification screen, the

raid will rebuild but afterwards I still get the screen

- taking down the RAID (i.e. taking out all the disks and putting back one). I created a partition on that one drive,

still got the screen afterwards

- i put all 4 disks back in and recreated a RAID 5 array. This took about 24 hours to rebuild, after which I still

get the screen.

What's the best way to upgrade the unit, as I currently do not have access to the admin interface? Can it be

done through FTP or similar?

Thank you! S

Edward_Z_Intel — Mon, 18 Oct 2010 06:54:16 GMT