topic Re: Server response slow in Intel® Xeon® Processor and Server Products

Server response slow

Ab11 — Sat, 24 Oct 2015 08:17:21 GMT

Info: We have 2 servers with the following configuration

Server 1 configuration:

Server chassis: IBM System X3630 M4 Rack Server

Processor: Intel Xeon E5-2420 (6 core, 15MB, 1.9 GHz single CPU)

RAM: 8GB

RAID controller card: M5110 RAID

HDD: 3x 1TB (RAID 1) and 1x 1TB (RAID 0)

HDD type: SATA (Seagate Constellation ES.3)

RAID configuration details: Totally 7 HDDs are connected to the server (All are 1TB SATA HDDs). We have configured 3 RAID1 pairs using 6 HDDS (Each RAID1 is equal to 1TB) and 1 HDD as RAID0.

First RAID1 has 4 partitions. One is for OS and other 3 are used for just keeping very less accessed/ less important waste files).

Other 2 RAID1 HDDs have 4 partitions in each and all are shared over LAN.

RAID0 HDD has 8 partitions with low level data and it is also shared over LAN.

Network: 2x 1 Gbps (With static routing)

OS: Windows Server 2012 Standard R2

Antivirus and firewall: Symantec Endpoint Protection 12.4 (Firewall disabled)

Server 2 configuration:

Server chassis: CHENBRO CHASIS Model: RM-41416B

Motherboard: Intel Server board S2600CP4

Processor: Intel XEON E5-2630 V2 (6 core, 15MB, 2.6 GHz single CPU)

RAM: 8GB RAM Samsung ECC RDIMM (2 no's)

RAID controller: LSI MegaRAID 9271-4i SGL SATA+SAS Part No: LSI00328

RAID card to HDD connector: Mini SAS to 4 SATA CABLE SAS PCI D33289-003 BIZLINK (Intel)

HDD: 3x 1TB (RAID 1) and 1x 1TB (RAID 0)

HDD type: SATA (Seagate Constellation ES.3)

Network: 1 Gbps (2 no's with route add enabled)

RAID configuration details: Same as Server 1

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Re: Server response slow

idata — Mon, 26 Oct 2015 21:14:39 GMT

Hi,

Please make sure you have the latest firmware update for the server system and RAID controller:

https://downloadcenter.intel.com/download/25055/Intel-Server-Board-S2600CP-Firmware-Update-Package-for-EFI https://downloadcenter.intel.com/download/25055/Intel-Server-Board-S2600CP-Firmware-Update-Package-for-EFI

If the issue persists, we strongly recommend contacting our support group directly for further assistance:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Re: Server response slow

Ab11 — Tue, 27 Oct 2015 10:22:27 GMT

Please note that i completely edited the post for better understanding..

Re: Server response slow

AP16 — Tue, 27 Oct 2015 12:35:41 GMT

Try the bcdedit /set {default} USEPLATFORMCLOCK on trick (reboot required). Also, what network adapter you have in server 2?

Re: Server response slow

Ab11 — Fri, 30 Oct 2015 05:11:04 GMT

Thank you for the comments.

After monitoring the server using 'perfmon' I got to know that the disk read/write speed seen bit slow. I got these 5 sectors as bad.

Perfmon result:

Server (C:)\%disk (C:)\Avg. Disk (0 C: X: Y: Z:)\Avg. (0 C: X: Y: Z:)\Avg. (0 C: X: Y: Z:)\Avg. Read time sec/Write Disk Read Q Length Disk sec/Transfer Disk sec/Write

Server 1 7.136396 0.5939E-3 0.07135 0.60109E-3 0.593206E-3

Server 2 8.3509 7.1190E-3 0.08348 6.82229E-3 6.15297E-3

My OS is installed in disc C. By looking in to these I can tell that OS may become slow by the slow response of read/write operation in C but in the result of loop test I don't understand that how the read/write operation in disk C effect the loop test. Is this because OS became slow by the read/write operation in disk C? Or is this due to something else? Please enlighten me...

Re: Server response slow

Ab11 — Fri, 06 Nov 2015 08:59:52 GMT

Thank you for the reply JFFulcrum

bcdedit /set {default} USEPLATFORMCLOCK yes did not solve the problem instead the server got much slower than before so I rolled back. Is there any other way track the problem?

Re: Server response slow

AP16 — Fri, 06 Nov 2015 09:24:07 GMT

Well, check also with http://www.resplendence.com/latmon Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks tool, some driver may be source of trouble.