topic Re: Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state. in Intel® Xeon® Processor and Server Products

Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state.

MWein4 — Tue, 13 Oct 2015 01:18:15 GMT

Hello...

I know this server is old, but i need to get the data off it.

Not sure how to recover or best method or steps in StorCon.

Guide says contact intel, but not supported.

Its a Raid 5 Array, and i believe i had 4 drives with a hotfix, but i have 3 drives that are currently in ready state, and 2 missing.

How can i get the rebuild process started by replacing one bad drive ?

Appreciate (Begging ) any insight to attempt to rebuild this array!

Thanks

Mike

Re: Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state.

AP16 — Tue, 13 Oct 2015 17:17:40 GMT

If there was a 4 drives with hot replace, and lost one array drive and one replace, you should have a degraded, but still accessible from OS array. If two missing disks was both from array, you have no data, and no ways to restore. Here is a docs of controller

https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR , document sw_install.pdf on page 114 contain some instructions of array statuses and repairing.

Re: Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state.

idata — Tue, 13 Oct 2015 20:37:20 GMT

Hi,

We also suggest replacing the drive that failed at first if the RAID array status is degraded as an extra mile. If not, we strongly recommend taking the drives to a data recovery center for assistance.