topic Re: server SR2500 in Intel® Xeon® Processor and Server Products

server SR2500

amoun1 — Tue, 27 Oct 2015 14:19:54 GMT

Hi , We have problem server Intel SR2500 the server hang , and there is no post , no video output

Re: server SR2500

AP16 — Tue, 27 Oct 2015 18:48:00 GMT

Remove the memory modules and try to power-on. If no beeps - that can be PSU or motherboard.

Re: server SR2500

amoun1 — Tue, 27 Oct 2015 18:56:29 GMT

Hi , How i can know if the problem is motherboard or PSU , Because the server work there is SSH connection , but many time hang without Error message OS log , no SSH connection and the server have 2 PSU

Re: server SR2500

AP16 — Tue, 27 Oct 2015 19:25:01 GMT

So if sever actually works for some time, enable all event logs in BIOS Setup and, after next hang and power cycle, read BIOS event log, it may contain the clues.

Re: server SR2500

amoun1 — Tue, 27 Oct 2015 19:28:46 GMT

Hi, How we can read BIOS event log

Re: server SR2500

AP16 — Tue, 27 Oct 2015 19:52:07 GMT

Ow, that hardware may not contain event log viewer in BIOS setup. If so, proceed to

http://www.intel.com/support/motherboards/server/sb/CS-031911.htm http://www.intel.com/support/motherboards/server/sb/CS-031911.htm

Re: server SR2500

idata — Tue, 27 Oct 2015 21:07:55 GMT

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport