topic Re: S5000PSL Post Progress Codes RGRG and RGRR please assist in Intel® Xeon® Processor and Server Products

S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Wed, 26 Apr 2017 23:06:18 GMT

I finally got all the oarts for this Motherboard, and I am having an issue getting it to boot to BIOS, or show on the monitor at all.

The codes are: (This is a video I did for it.)

https://youtu.be/EbgNlXX2wbM Intel S5000PSL POST Progress Code - YouTube

The codes show real good, if you set the speed of the video to 0.25

At around 30 Seconds.

It looks like

R G R G

Then

R G R R

Of which I cannot find anything on either one of them.

There are no BEEP Codes

Could someone please help me to resolve this issue.

I have worked so hard to get this system, and to get all the parts for it.

Memory (8x4GB)

Hynix PC2-5300 DDR2-667MHz ECC Fully Buffered

CPUs (2)

Intel Xeon E5410 Server CPU 2.33GHz 12MB Cache 1333MHz Quad Core

Power Supply

600w PS

Plus hard Drives.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Thu, 27 Apr 2017 00:40:14 GMT

I disconnected all drives from the board and have only 2 sticks of memory in, and it is still giving the same light sequence.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Thu, 27 Apr 2017 01:37:06 GMT

While I'm still working on the meaning of those Leds; now that you mentioned that is not posting and that you have an Intel Xeon E5410 Server CPU 2.33GHz 12MB Cache 1333MHz Quad Core. We need to make sure that your board is fully compatible with the processor.

You may want to check the PBA number on the board, there is a white sticker with the PBA and Serial number. Please check it against the http://www.intel.com/content/www/us/en/support/server-products/000006769.html Compatibility List

Regards,

Steven V.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Thu, 27 Apr 2017 02:21:37 GMT

One stick of memory, 1 CPU

Does not boot to BIOS, and DOES not give the lights.

The only lights that are on, are the [Status Led]

This is mine. Not sure what my BIOS version is though, as I am unable to get into the BIOS

S5000PSLSASR892051E11025-302 or laterBIOS version 84 or later

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Thu, 27 Apr 2017 04:58:40 GMT

There are some more steps we need to try:

-Do you get any beep codes if you remove all memory?

-We would like to have more information about the system.

-Also are you using an Intel chassis? if so please provide us the model

-Keep in mind that we need to do this test with socket 1 processor.

-Try using the other processor and see if it does the same.

-Try the board outside the chassis just to discard any grounding issues.

Everything points that the board may be defective but we will not know for sure until we try the steps provided. Also if possible please share with us the specific PBA number that your board shows.

Steven V.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Thu, 27 Apr 2017 15:21:20 GMT

I think I might have just found the issue.

I looked back at the video I did, of installing the CPUs, and this was an issue when I got it.

I just never noticed it, until now.

Please look at the attached image.

As you can see, some of the pins are missing.

Please let me know if this is the way it supposed to be.

I do not think it is.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Fri, 28 Apr 2017 00:50:24 GMT

That is not the way it supposed to be at all. If this is CPU1 slot then the board will not be working correctly so this is the root cause of the issue you are having now.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Fri, 28 Apr 2017 01:46:03 GMT

I purchased it through eBay.

I checked the Video of my unboxing the Board, and it WAS like that when I got it.

I just did not notice it. I cannot see why I didn't??

Waiting on a reply back from the seller, and doing a refund on the board.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Fri, 28 Apr 2017 04:52:35 GMT

Alright sounds good, let us know if you need anything else.

Best Regards,

Steven V.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Fri, 28 Apr 2017 19:03:28 GMT

The eBay seller called me on the phone just a little while ago.

He apologized for the issue of the bad board.

He told me to keep it.

He told me he will hand pick one and test it, and ship it out to me today.

So. Hopefully, all should be good come Monday.

Wayne

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Sat, 29 Apr 2017 03:51:58 GMT

Excellent to hear that, let us know if you need anything else.

Best Regards,

Henry A.

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

WBarr5 — Tue, 02 May 2017 14:15:10 GMT

I have the replacement board in, and it works.

I am so happy for that.

Could you please have a look at this new thread?

Re: S5000PSL Post Progress Codes RGRG and RGRR please assist

idata — Wed, 03 May 2017 00:25:28 GMT

That is good to know, we will be closing this case for now and we will continue with the other one then.

Best Regards,

Steven V.