https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377896#M7977 <P>The description of the issue is very similar to a <A href="http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm">http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm</A> Loss of System Access Issue. You may also shutdown the unit, remove all drives, and power on the system to boot to its local firmware, once you have access to the GUI you insert one drive at the time to see if it can read the drive properly. This is to eliminate the chance of a multiple drive failure.</P> Mon, 01 Jun 2015 17:53:14 GMT David_A_Intel 2015-06-01T17:53:14Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377895#M7976 <P>It says system degraded and all the hard disk lights on the front are red. How can I locate which disk failed. I have a little bit unix experience. I mainly use windows. Since it is degraded, I should be able to recover the files or copy of them if I can bring the system back.</P><P></P><P></P>Dashboard<P></P><P></P><P></P><P></P> <P></P>Free0 B<P></P>Used0 B<P></P>Backup0 BTotal Space0 B<P>05/31/2015 7:32 pm</P><P></P><P></P><P></P><A href="https://192.168.0.6/dash-dev.html?t=2">https://192.168.0.6/dash-dev.html?t=2</A> <P></P><P><A href="https://192.168.0.6/dash-dev.html?t=2">https://192.168.0.6/dash-dev.html?t=2</A> 4 disks on your storage device have incorrect data on them. Data on the storage device is available but may be lost if another disk fails. Click here for more details.</P><P></P><P></P><P></P><A href="https://192.168.0.6/dash-pphl.html?t=2">https://192.168.0.6/dash-pphl.html?t=2</A> <P></P><P><A href="https://192.168.0.6/dash-pphl.html?t=2">https://192.168.0.6/dash-pphl.html?t=2</A> No peripherals are currently attached to your storage device.</P><P></P><P></P><P></P><A href="https://192.168.0.6/stg-backup.html?t=2">https://192.168.0.6/stg-backup.html?t=2</A> <P></P><P><A href="https://192.168.0.6/stg-backup.html?t=2">https://192.168.0.6/stg-backup.html?t=2</A> All backup functions are operating normally.</P><P></P><P></P><P></P> <P>storage Status</P><P>Descriptive Name:Intel Entry Storage System Device</P><P>Model Name:SS4200-E</P><P>Serial Number:00151731CCF7</P><P>Software Version:1.1.11.32736</P><P>&lt;label class="label...</P> Mon, 01 Jun 2015 02:36:21 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377895#M7976 amert2 2015-06-01T02:36:21Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377896#M7977 <P>The description of the issue is very similar to a <A href="http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm">http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm</A> Loss of System Access Issue. You may also shutdown the unit, remove all drives, and power on the system to boot to its local firmware, once you have access to the GUI you insert one drive at the time to see if it can read the drive properly. This is to eliminate the chance of a multiple drive failure.</P> Mon, 01 Jun 2015 17:53:14 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377896#M7977 David_A_Intel 2015-06-01T17:53:14Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377897#M7978 <P>The description of the issue is very similar to a <A href="http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm">http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm</A> Loss of System Access Issue. You may also shutdown the unit, remove all drives, and power on the system to boot to its local firmware, once you have access to the GUI you insert one drive at the time to see if it can read the drive properly. This is to eliminate the chance of a multiple drive failure.</P> Mon, 01 Jun 2015 17:53:14 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377897#M7978 David_A_Intel 2015-06-01T17:53:14Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377898#M7979 <P>Thanks David. If I remove all the drives and put it back one by one in the same location do I loose the data on the disks or not. I have Intel Entry Storage Manager Software which is web based and do not show Advance tabs etc. Where can I get the software with GUI.</P><P>Thanks</P> Tue, 02 Jun 2015 04:29:47 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377898#M7979 amert2 2015-06-02T04:29:47Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377899#M7980 <P>Thanks David. If I remove all the drives and put it back one by one in the same location do I loose the data on the disks or not. I have Intel Entry Storage Manager Software which is web based and do not show Advance tabs etc. Where can I get the software with GUI.</P><P>Thanks</P> Tue, 02 Jun 2015 04:29:47 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377899#M7980 amert2 2015-06-02T04:29:47Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377900#M7981 <P>Thanks David. If I remove all the drives and put it back one by one in the same location do I loose the data on the disks or not. I have Intel Entry Storage Manager Software which is web based and do not show Advance tabs etc. Where can I get the software with GUI.</P><P>Thanks</P> Tue, 02 Jun 2015 04:29:47 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377900#M7981 amert2 2015-06-02T04:29:47Z https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377901#M7982 <P>Thanks David. If I remove all the drives and put it back one by one in the same location do I loose the data on the disks or not. I have Intel Entry Storage Manager Software which is web based and do not show Advance tabs etc. Where can I get the software with GUI.</P><P>Thanks</P> Tue, 02 Jun 2015 04:29:47 GMT https://community.intel.com/t5/Intel-Xeon-Processor-and-Server/SS4000E-failed-after-power-failure/m-p/377901#M7982 amert2 2015-06-02T04:29:47Z