topic Replace failed SRCU42E in Intel® Xeon® Processor and Server Products

Replace failed SRCU42E

idata — Wed, 27 Jul 2011 08:50:09 GMT

Hello,

We have a intel-server with a Intel® RAID Controller SRCU42E.

We are using an HP Ultrium-1 drive and a RAID 5 configuration.

Since a few weeks the server hangs when performing a backup with BackupAssist.

Also when I schedule a copy of files the server hangs and must be restarted with the on/off button.

How can I replace the RAID Controller without reinstalling Windows server 2003? Which RAID controller can I use to replace the old one?

Best regards,

Joost Lauwen

Spike Technics

Re: Replace failed SRCU42E

Edward_Z_Intel — Thu, 28 Jul 2011 03:49:33 GMT

If you replace with another SRCU42E, the RAID setting can be imported and you don't have to reinstall OS. SRCU42E is the latest Intel SCSI RAID controller so I guess you won't replace it with a different model...

Anyway, are you sure the RAID controller causes system hang? Have you try to update http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=14804 RAID firmware and http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=8040 driver?

Re: Replace failed SRCU42E

idata — Fri, 05 Aug 2011 07:18:18 GMT

I've updates everything to the latest firmware/drivers. This doesn't make any difference.

It looks like the server is hanging when NTbackup is using Volume Shadow Copy. Also copying a large amount of data between parttions causes a hang of windows.