topic Re: No e-mail on critical events in Intel® Xeon® Processor and Server Products

No e-mail on critical events

KBota — Wed, 12 Aug 2015 13:05:33 GMT

Masters,

We have a modular server with two host.

Yesterday we have some problem with the power supply and we have many critical events in the log, but we have not got any alert / notification e-mail.

- We have exchange server 2010

-- In the modular server admin --> notification --> e-mail: the test its ok.

- in the event policy, every critical events use e-mail notification too

Any idea how to test, how to check whats wrong?

Thank you

Re: No e-mail on critical events

idata — Thu, 13 Aug 2015 20:23:11 GMT

Hello,

Please make sure to follow the settings described on the following article:

http://www.intel.com/support/motherboards/server/sb/CS-030712.htm Intel® Modular Server Systems — E-mail Alerting Fails

Re: No e-mail on critical events

KBota — Thu, 13 Aug 2015 20:43:07 GMT

Hello,

I checked, but the exchange settings is ok.

Re: No e-mail on critical events

idata — Fri, 14 Aug 2015 21:11:22 GMT

If that is the case we recommend contacting our support group directly:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport