topic This is a RHEL5 system, in Software Archive

Failed Linux installation

Scott_Dawson — Mon, 29 Oct 2012 18:23:51 GMT

Hi,

Trying to install Parallel Studio 2013 on a Linux (RHEL5) system but the installation is failing without indicating why for several components.

Where do i start my search for what's causing the failures?

Please type a selection or press "Enter" to accept default choice [1]:
Step no: 6 of 7 | Installation
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Each component will be installed individually. If you cancel the installation,
components that have been completely installed will remain on your system. This
installation may take several minutes, depending on your system and the options
you selected.
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Installing Inspector XE Command line interface component...
ERROR: RPM package installation failed. It may be caused by lack of access
permissions or disk quota. Installation cannot continue.
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Installing Advisor XE Command line interface component...
ERROR: RPM package installation failed. It may be caused by lack of access
permissions or disk quota. Installation cannot continue.
--------------------------------------------------------------------------------
Installing Intel C++ Compiler XE 13.0 on IA-32 component... failed
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Installing Intel Debugger 13.0 on IA-32 component... failed
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Installing Intel Math Kernel Library 11.0 on IA-32 component... failed
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Installing Intel Integrated Performance Primitives 7.1 on IA-32 component... failed
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Installing Intel Threading Building Blocks 4.1 core files and examples
component... failed
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Finalizing installation... done
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Step no: 7 of 7 | Complete
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Thank you for installing and using the
Intel(R) Parallel Studio XE 2013 for Linux*

This is a RHEL5 system,

Scott_Dawson — Wed, 31 Oct 2012 11:39:26 GMT

This is a RHEL5 system, kernel 2.6-18 Installing as root; modified install directory to be in a local partition with plenty of storage.

Hi Scott,

Michael_Intel — Wed, 31 Oct 2012 11:52:12 GMT

Hi Scott, Could you please post the log file, you can find it in /tmp/intel.pset.$USER.$HOSTNAME_*.log and /tmp/intel.issa.$USER.$HOSTNAME_*.log where the last part is the timestamp. Regards, Michael

Thanks Michael -- I've added

Scott_Dawson — Wed, 31 Oct 2012 16:56:56 GMT

Thanks Michael -- I've added the log files to the thread.

Hi Scott,

Michael_Intel — Tue, 06 Nov 2012 12:15:09 GMT

Hi Scott, Could you please try to install Parallel Studio XE in silent mode "install.sh -s silent.cfg", where you replace the line INSTALL_MODE=RPM with INSTALL_MODE=NONRPM in the file silent.cfg. Regards, Michael

Hi Michael,

Scott_Dawson — Wed, 07 Nov 2012 14:14:29 GMT

Hi Michael, Thanks for your assistance. I modified silent.cfg per your instruction and the installation succeeded. However, an error message was displayed following the install and I'm not sure if this affects the installation's integrity (I've also uploaded the log files from the install): pulse(bash):/base/data/parallel_studio_xe_2013# ./install.sh -s silent.cfg rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory rpm: error while loading shared libraries: librpm-4.4.so: cannot open shared object file: No such file or directory Missing optional pre-requisites -- Intel(R) Advisor XE 2013: The installed version of the glibc library is not compatible -- Intel(R) Advisor XE 2013: Cannot detect gtk library -------------------------------------------------------------------------------- Intel Remote Monitoring Client 1.0.5, built Jun 26 2012 13:51:52 Copyright (C) 2012 Intel Corporation. All rights reserved. Usage: intelremotemon -p -t -e [] -p|-product_id identifier of product for which you want to send event -t|-event_type event type: i|individual - individual event b|bulk - bulk event -e|-event_id identifier of event which you want to send -c|-component_id identifier of product component -s|-session_id identifier of current session for show_collect -f|-force force sending event -g|-get_collect get collect flag status -w|-show_collect ask to show user agreement dialog for data collection -m|-message_file file name which contains event message -h|-help show this help -v|-version show version There is not argument for switch: -sc

Attaching 2nd log file

Scott_Dawson — Wed, 07 Nov 2012 14:15:16 GMT

Attaching 2nd log file