topic HELP Flash Version NotAvailable (( in Software Archive

HELP Flash Version NotAvailable ((

Vitaly_K_ — Thu, 18 Jul 2013 18:35:11 GMT

Hello, Please help, when sewing devices computer crashes, how to restore the firmware on Xeon Phi 5110p?

I'm not sure I quite

Frances_R_Intel — Thu, 18 Jul 2013 18:57:37 GMT

I'm not sure I quite understand what you are saying. The micinfo command will not show the flash or SMC versions if the coprocessor is not booted. So, in this case, the output from the micinfo command does not actually mean that the that the flash or SMC are wrong or missing. Can you tell us more about what commands you ran and what you saw when the computer crashed? (Was that the host computer?)

after the last message, I did

Vitaly_K_ — Thu, 18 Jul 2013 19:08:58 GMT

after the last message, I did the following.
1) The server is overloaded
2) made as written readme.pdf item 3.1
3) after flashing, I was asked to press Y to restart after a reboot I got here such data, say all was OK with my device?

Device No: 0, Device Name: Intel(R) Xeon Phi(TM) Coprocessor

Version
Flash Version : 2.1.02.0386
uOS Version : 2.6.38.8-g5f2543d
Device Serial Number : ADKC25104470

Board
Vendor ID : 8086
Device ID : 2250
Subsystem ID : 2500
Coprocessor Stepping ID : 3
PCIe Width : x16
PCIe Speed : 5 GT/s
PCIe Max payload size : 256 bytes
PCIe Max read req size : 512 bytes
Coprocessor Model : 0x01
Coprocessor Model Ext : 0x00
Coprocessor Type : 0x00
Coprocessor Family : 0x0b
Coprocessor Family Ext : 0x00
Coprocessor Stepping : B1
Board SKU : B1PRQ-5110P/5120D
ECC Mode : Enabled
SMC HW Revision : Product 225W Passive CS

Core
Total No of Active Cores : 60
Voltage : 0 uV
Frequency : 1052631 kHz

Thermal
Fan Speed Control : N/A
SMC Firmware Version : 1.8.4326
FSC Strap : 14 MHz
Fan RPM : N/A
Fan PWM : N/A
Die Temp : NotAvailable

GDDR
GDDR Vendor : Elpida
GDDR Version : 0x1
GDDR Density : 2048 Mb
GDDR Size : 7936 MB
GDDR Technology : GDDR5
GDDR Speed : 5.000000 GT/s
GDDR Frequency : 2500000 kHz
GDDR Voltage : 0 uV

I have some reason the blue LED flashes on my device (

which team can test my device

Vitaly_K_ — Thu, 18 Jul 2013 19:13:55 GMT

which team can test my device?

Your output from micinfo

Frances_R_Intel — Fri, 19 Jul 2013 00:11:41 GMT

Your output from micinfo looks ok to me. It is normal for the blue light to flash when the card is powered up.

When was the version of Flash

Vitaly_K_ — Fri, 19 Jul 2013 00:58:06 GMT

When was the version of Flash versioning: 2.1.02.0375
I wrote micctrl --start and the blue LED was on all the time, but now that I did not do it constantly flashes

now look in the console dialogue:

PS C:\mpss\bin> micctrl --start
Option '--start' is not allowed when Intel (R) Xeon Phi (TM) service is running
PS C:\mpss\bin> micctrl -s
mic0: ready
PS C:\mpss\bin> micctrl --start
Option '--start' is not allowed when Intel (R) Xeon Phi (TM) service is running
PS C:\mpss\bin> micinfo

MicInfo.exe
Version: 6720-12
Copyright 2011-2013 Intel Corporation All Rights Reserved.

MicInfo Utility Log
Created Fri Jul 19 04:54:38 2013

System Info
Host OS : NotAvailable
OS Version : Microsoft Windows 6.2.9200.2
Driver Version : 2.1.6720.12
MPSS Version : 2.1.6720.12
Host Physical Memory : 17122 MB

*************************** The information below is not complete **************************
****** Please start the MPSS service and run MicInfo again to view the entire output *******

Device No: 0, Device Name: Intel(R) Xeon Phi(TM) Coprocessor

Version
Flash Version : NotAvailable
uOS Version : NotAvailable
Device Serial Number : NotAvailable

Board
Vendor ID : 8086
Device ID : 2250
Subsystem ID : 2500
Coprocessor Stepping ID : 3
PCIe Width : x16
PCIe Speed : 5 GT/s
PCIe Max payload size : 256 bytes
PCIe Max read req size : 512 bytes
Coprocessor Model : 0x01
Coprocessor Model Ext : 0x00
Coprocessor Type : 0x00
Coprocessor Family : 0x0b
Coprocessor Family Ext : 0x00
Coprocessor Stepping : B1
Board SKU : NotAvailable
ECC Mode : NotAvailable
SMC HW Revision : NotAvailable

Core
Voltage : NotAvailable
Frequency : NotAvailable

Thermal
Fan Speed Control : NotAvailable
SMC Firmware Version : NotAvailable
FSC Strap : NotAvailable
Fan RPM : NotAvailable
Fan PWM : NotAvailable
Die Temp : NotAvailable

GDDR
GDDR Vendor : NotAvailable
GDDR Version : NotAvailable
GDDR Density : NotAvailable
GDDR Size : NotAvailable
GDDR Technology : NotAvailable
GDDR Speed : NotAvailable
GDDR Frequency : NotAvailable
GDDR Voltage : NotAvailable
PS C:\mpss\bin>

instead of the data I get is that the device is off like, or what I do not understand? (

I recently bought a Xeon Phi

Vitaly_K_ — Fri, 19 Jul 2013 01:07:32 GMT

I recently bought a Xeon Phi and want to find out it works with me or not, how to check?

Die Temp :

Vitaly_K_ — Fri, 19 Jul 2013 01:12:40 GMT

Die Temp : NotAvailable

GDDR Voltage : 0 uV

Is this normal?

The Intel(r) Xeon Phi(tm)

Frances_R_Intel — Fri, 19 Jul 2013 02:00:29 GMT

The Intel(r) Xeon Phi(tm) coprocessor service on your server is running (I know this because when you type "micctrl --start", you get "Option '--start' is not allowed when Intel (R) Xeon Phi (TM) service is running") but the Linux kernel on the coprocessor is not running (I know this because when you type "micctrl -s", you get "mic0: ready".) There are a number of ways this can happen. The most common way is if you typed "micctrl -r" at some point.

To restart the operating system on the coprocessor, you can either start the coprocessor directly ("micctrl -b" - this works as long as the service is running) or you can stop and restart the service ("micctrl --stop" then "micctrl --start").

You seem very frustrated at this point. I would strongly recommend reading the Intel Xeon Phi Coprocessor Developer’s Quick Start Guide for Windows* Host and I will see if I can find someone to give you more help.

After talking to the

Frances_R_Intel — Mon, 22 Jul 2013 20:34:50 GMT

After talking to the developers, they recommend that you go to the section 3 of the readme and repeat steps 1 to 8 as shown. I know you have already gone through this once but if you could repeat the steps, then get back to me, I would appreciate it.

Thank you so much that you do

Vitaly_K_ — Tue, 23 Jul 2013 00:20:37 GMT

Thank you so much that you do not forget about me)
1) I tested your examples that come with the compiler. Everything is fine.
2) what do you suggest I will do and I will write here.

Good afternoon, workers Intel

Vitaly_K_ — Fri, 26 Jul 2013 12:51:51 GMT

Good afternoon, workers Intel Please look at my example and tell me whether I'm working with Xeon Phi.

Just to close out this issue

Frances_R_Intel — Mon, 03 Aug 2015 22:37:27 GMT

Just to close out this issue - it did appear that the coprocessor was functioning. The examples referred to appear to be in https://software.intel.com/en-us/forums/topic/402285 and are addressed there.