topic Hi Sanchit - Thank you for in Software Archive

offload error: cannot load library to the device 0 (error code 24)

Sanchit_Misra — Sun, 26 Jan 2014 10:49:52 GMT

Hi,

I am trying to run the offload example available in /opt/intel/composerxe/Samples/en_US/C++/mic_samples/intro_sampleC/. However, I get the following error:

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$ ./intro_sampleC.out
Samples started
Checking for Intel(R) Xeon Phi(TM) (Target CPU) devices...

Number of Target devices installed: 1

Offload sections will execute on: Target CPU (offload mode)

offload error: cannot load library to the device 0 (error code 24)

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I must add that I recently upgraded my mpss to version 3.1.2.

I have tried to go through manuals to figure out if I performed some step wrong and also looked in the forum and other places if anyone has reported this error. Some people have reported a similar error but with different error codes (5, 20), but I couldn't find any forum with the exact same one. It will be great if someone can help me on this issue.

Thanks,

Sanchit

I’m not sure you have done

Kevin_D_Intel — Mon, 27 Jan 2014 09:58:35 GMT

I’m not sure you have done anything wrong. According to my own antidote (here), this suggests COI_INVALID_FILE. I have received only one (internal) report of this error in the past.

What is your host OS name and version?
What is the version of the compiler used (icc -V)?

I will try MPSS 3.1.2 to see if this is reproducible.

Hi Kevin,

Sanchit_Misra — Tue, 28 Jan 2014 10:03:17 GMT

Hi Kevin, Thanks for your message. Here are the details you asked for: OS: Redhat linux 6.2 $ icc -V Intel(R) C Intel(R) 64 Compiler XE for applications running on Intel(R) 64, Version 14.0.1.106 Build 20131008 Copyright (C) 1985-2013 Intel Corporation. All rights reserved.

Hi Sanchit - Thank you for

Kevin_D_Intel — Tue, 28 Jan 2014 12:36:26 GMT

Hi Sanchit - Thank you for those details.

I upgraded to MPSS 3.1.2 under the same host OS and using the same Composer the samples run successfully so it appears there is something unique about your system/setup that's trigger the error.

Where there any signs of trouble upgrading to MPSS 3.1.2?
Can you post the output of micinfo?

Hi Kevin,

Sanchit_Misra — Wed, 29 Jan 2014 18:57:52 GMT

Hi Kevin, Please find the output of micinfo below. $ micinfo MicInfo Utility Log Created Wed Jan 29 23:08:27 2014 System Info HOST OS : Linux OS Version : 2.6.32-220.el6.x86_64 Driver Version : 3.1.2-1 MPSS Version : 3.1.2 Host Physical Memory : 16410 MB Device No: 0, Device Name: mic0 Version Flash Version : 2.1.02.0390 SMC Firmware Version : 1.16.5078 SMC Boot Loader Version : 1.8.4326 uOS Version : 2.6.38.8+mpss3.1.2 Device Serial Number : IWKC21900133 Board Vendor ID : 0x8086 Device ID : 0x225c Subsystem ID : 0x2500 Coprocessor Stepping ID : 1 PCIe Width : x16 PCIe Speed : 5 GT/s PCIe Max payload size : 256 bytes PCIe Max read req size : 4096 bytes Coprocessor Model : 0x01 Coprocessor Model Ext : 0x00 Coprocessor Type : 0x00 Coprocessor Family : 0x0b Coprocessor Family Ext : 0x00 Coprocessor Stepping : B0 Board SKU : ES2-P/A/X 1750 ECC Mode : Enabled SMC HW Revision : Product 300W Active CS Cores Total No of Active Cores : 61 Voltage : 955000 uV Frequency : 1090909 kHz Thermal Fan Speed Control : On Fan RPM : 2700 Fan PWM : 50 Die Temp : 41 C GDDR GDDR Vendor : Elpida GDDR Version : 0x1 GDDR Density : 2048 Mb GDDR Size : 7936 MB GDDR Technology : GDDR5 GDDR Speed : 5.500000 GT/s GDDR Frequency : 2750000 kHz GDDR Voltage : 1501000 uV

Thank you. That all looks

Kevin_D_Intel — Wed, 29 Jan 2014 20:05:00 GMT

Thank you. That all looks good.

I have another lead. I just re-created this error by intentionally corrupting a known file (offload_main) that is loaded to the card when the sample starts. I’m wondering if perhaps this file on your system has somehow become corrupted. It is a part of the Composer XE 2013 SP1 “lib/mic” collection.

Can you paste into a reply the output of this command: ls -l /opt/intel/composer_xe_2013_sp1/lib/mic/offload_main

If you happen to have an earlier Composer XE 2013 SP1 version still installed, could you try building the sample using it to see whether the error persists?

Thanks Kevin. Here is the

Sanchit_Misra — Thu, 30 Jan 2014 05:29:18 GMT

Thanks Kevin. Here is the information you asked for. $ ls -l /opt/intel/composer_xe_2013_sp1/lib/mic/offload_main -rwxr-xr-x 1 root root 39668 Oct 11 14:07 /opt/intel/composer_xe_2013_sp1/lib/mic/offload_main I don't have any installation of previous versions of composer_xe_2013_sp1.

Hi Sanchit,

Kevin_D_Intel — Tue, 25 Feb 2014 21:36:11 GMT

Hi Sanchit,

Having not heard from you further, either here or in reply to my private message, I am hoping that means you resolved this issue. If you did resolve this then I am curious to know what you found was the cause and/or what you did to resolve this issue. If the issue is not resolved, then please look to my private reply and I will try to be of further help in resolving this.

Thank you,
Kevin

Hi Kevin,

Sanchit_Misra — Mon, 10 Mar 2014 15:05:13 GMT

Hi Kevin,

Thanks for your suggestions and follow up. Unfortunately, I have not been able to try your suggestion. I moved to a different machine since I had issues with the previous one. The new machine works seamlessly. :)

I will try to use the older machine and try your idea and get back to you.

Thanks,

Sanchit

Hi Sanchit, good to hear back

Kevin_D_Intel — Mon, 10 Mar 2014 15:53:49 GMT

Hi Sanchit, good to hear back from you. Glad to hear you have another system to use and since you have that convenience then for the system having this issue I suggest uninstalling both the Intel Composer XE and MPSS and re-installing them again. While it seems like some aspects are working on this problematic system, I don't think it’s worth trying to dissect the issue if you can clear the problem by reinstalling those two packages. You probably also know there is a new Composer XE 2013 SP1 Update 2 available now also. Not required that you upgrade for the problematic system, just wanted to note its availability.