topic Remote Activation Failure in Software Archive

Remote Activation Failure

Thomas_L_3 — Mon, 18 May 2015 19:12:55 GMT

I am installing Intel Parallel Studio XE Fortran using remote activation for a machine not on the web. I provided the machine key and got an unlock key. When the unlock key is entered on the setup screen I get an error - "The response entered is incorrect". I have used copy/paste from the remote activation web page and have checked the code entered in setup matches the code provided by Intel. I need to complete this installation as soon as possible to release the laptop for use by an employee. TM Luniewski

Is there an issue with

Thomas_L_3 — Mon, 18 May 2015 19:41:55 GMT

Is there an issue with Parellel Studio XEVISUAL FORTRAN XE 12.1 and Windows 8.1? Remote activation fails when the unlock code is provided with the error "The response entered is incorrect"?

Hi Thomas,

Feilong_H_Intel — Fri, 22 May 2015 07:47:43 GMT

Hi Thomas,

Please send me serial number via private message. I'll send license file, with which you should be able to activate the product without unlock key.

Thanks.