topic Hi Benjamin, in Software Archive

Certification issue

Benjamin_L_1 — Thu, 02 Apr 2015 18:38:19 GMT

Hi,

I have made a game on Construct 2 and build it with Intel XDK then published it on the Play Store (com.ironequal.meteor).

Since, I've rebuild the game on Unity. When I upload the new game apk on the play store, I've got a certification problem.

How can I get my Intel XDK Project's certification to put it on the unity version ?

Thanks,

Have a great day.

Amrita_C_Intel — Thu, 02 Apr 2015 22:27:58 GMT

Hi,

I believe you have a similar kind of issue. Please refer below link.

Let me know if it still didn't work.

Benjamin_L_1 — Fri, 03 Apr 2015 08:22:57 GMT

I don't really understand the answer.

My Intel XDK apk name is "com.ironequal.meteor". The name of my new version need to be the same (in order to push it on the play store).

Here is the option I have, how can I generate the same certificate ?

Thank you.

Amrita_C_Intel — Fri, 03 Apr 2015 18:56:42 GMT

Hi,

You cannot generate a new certificate, you must sign it with the one we have in our system

Although, you can sign it with the new one also, but it has to be at least signed by the certificate used in the original submission.

I would suggest submit a request to html5tools. You must supply user name, and the name of the application for the old one.

So that we can email it to you with your old certificate.

Benjamin_L_1 — Tue, 07 Apr 2015 17:22:42 GMT

Hi,

How long does it takes to have an answer from html5tools?

Amrita_C_Intel — Tue, 05 May 2015 20:53:32 GMT

Hi Benjamin,

Sorry for the delay.What is your specific question? Have you already requested a new certificate?