topic Parallel Studio and Intel Software Development Suite for Window in Software Archive

Parallel Studio and Intel Software Development Suite for Windows

superstatic — Wed, 17 Nov 2010 10:22:07 GMT

I'm a student that just purchased the student versions of Parallel Studio and the Intel Software Development Suite for Windows from the International Software Partners store. It's been more than 3 days and I have not received any links to download these packages. I have emailed ISP to no avail.

Parallel Studio and Intel Software Development Suite for Window

Hubert_H_Intel — Wed, 17 Nov 2010 11:30:57 GMT

Did you already look at the 'Order Tracking' link at isp to get a status about your order?

Regards, Hubert.

Parallel Studio and Intel Software Development Suite for Window

superstatic — Wed, 17 Nov 2010 11:34:10 GMT

Yes, I've looked for my order on the order tracking system and it says "Invalid Order Number/Country Combination."

Thanks for your reply

Parallel Studio and Intel Software Development Suite for Window

Hubert_H_Intel — Wed, 17 Nov 2010 11:39:19 GMT

Does this make sense to you? Are there other order number/country combinations possible and you've already tried out? Hubert.

Parallel Studio and Intel Software Development Suite for Window

superstatic — Wed, 17 Nov 2010 11:46:19 GMT

>Does this make sense to you?

No, it certainly doesn't.

>Are there other order number/country combinations possible and you've already tried out?

I used the order number and country as shown on the billing/shipping information and order confirmation email.

Parallel Studio and Intel Software Development Suite for Window

Hubert_H_Intel — Wed, 17 Nov 2010 12:54:39 GMT

I'm sorry, you need to evalaute this with isp and send an email (from the conatct address on the isp home) again if you didn't get an answer within reasonable time. If nothing helps, let me know. Hubert.

Parallel Studio and Intel Software Development Suite for Window

Hubert_H_Intel — Wed, 17 Nov 2010 16:02:51 GMT

It looks like the issue has been solved. I got the information thatsometimes the automatic order confirmation from ISP gets stuck in the customers spam filter, which is probably what happened.
Could you please confirm?
Regards,
Hubert.

Parallel Studio and Intel Software Development Suite for Window

Hubert_H_Intel — Tue, 23 Nov 2010 11:58:55 GMT

It looks like your order process was successful since I see the purchased product now properly registered. I'm going to close this thread.
Regards, Hubert.