topic Sergey, in Software Archive

error with libiomp5md.dll

Russ_A_ — Wed, 14 Oct 2015 18:42:40 GMT

When running my Dell laptop's Webcam Central I get a DOS error screen as shown below in the attached screenshot. It says to change an environment variable "kmp duplicate lib ok=true". Not sure where to find this or how to change it.

Such a message usually

TimP — Thu, 15 Oct 2015 09:34:00 GMT

Such a message usually indicates that you have an application built with Intel C++ or Fortran or performance libraries, where you have linked both the ancient libguide and a more recent OpenMP library. It would be surprising if the Dell webcam software would cause this by itself.

The advice refers to issuing the command "set kmp_duplicate_lib_ok=true" in a DOS prompt window before running an application in that window (or including it in a .bat file which produces that condition).

I finally called Dell and

Russ_A_ — Fri, 13 Nov 2015 22:32:18 GMT

I finally called Dell and over a period of two long phone calls over a couple of days they put the fix on it. The final fix was they deleted a few .dll files. Reinstalled the updated camera sortware among many other things that did not help. Got it fixed though even though it cost me $125.

My question is if you tried

SergeyKostrov — Sat, 16 Jan 2016 21:27:26 GMT

My question is if you tried to set that environment variable? Actually, it is always done in 'Advanced System Properties' dialog available in properties of 'My Computer'.

Sergey,

Russ_A_ — Thu, 21 Jan 2016 01:02:09 GMT

Sergey,

I did not try to set that variable because I did not know where to locate it. Thanks for the info and I would have tried it prior to calling Dell if I knew where to locate it.. I did check it as you suggested and now it is set as TRUE.