topic Camera Disconnects (USB ding) issues? Try this in Software Archive https://community.intel.com/t5/Software-Archive/Camera-Disconnects-USB-ding-issues-Try-this/m-p/1026799#M40431 <P>This is just something to try for those of you having "disconnect" issues with your camera - where you either hear a ding of disconnecting an external device or if the camera works for awhile and stops and you have to unplug/replug or reload.<BR /> Please look under your installed WINDOWS software (Control Panel &gt; Programs &gt; View installed updates &gt; &nbsp;(bunch of KB#s)<BR /> <SPAN style="font-size: 1em; line-height: 1.5;">Look for&nbsp;</SPAN><SPAN style="font-size: 1em; line-height: 1.5;">KB2995388 &nbsp;(probably dated Nov 2014) and try uninstalling it..&nbsp;<BR /> OR check you Usbstor.sys file and see if it's dated 30-Aug-14 - if so roll back to earlier version.&nbsp;<BR /> THEN REBOOT.&nbsp;</SPAN><BR /> <SPAN style="font-size: 1em; line-height: 1.5;">I'm not sure this will work, just helped on the one machine we were able to recreate a USB problem on a USB3 port.</SPAN></P> Wed, 17 Dec 2014 16:49:22 GMT Colleen_C_Intel 2014-12-17T16:49:22Z Camera Disconnects (USB ding) issues? Try this https://community.intel.com/t5/Software-Archive/Camera-Disconnects-USB-ding-issues-Try-this/m-p/1026799#M40431 <P>This is just something to try for those of you having "disconnect" issues with your camera - where you either hear a ding of disconnecting an external device or if the camera works for awhile and stops and you have to unplug/replug or reload.<BR /> Please look under your installed WINDOWS software (Control Panel &gt; Programs &gt; View installed updates &gt; &nbsp;(bunch of KB#s)<BR /> <SPAN style="font-size: 1em; line-height: 1.5;">Look for&nbsp;</SPAN><SPAN style="font-size: 1em; line-height: 1.5;">KB2995388 &nbsp;(probably dated Nov 2014) and try uninstalling it..&nbsp;<BR /> OR check you Usbstor.sys file and see if it's dated 30-Aug-14 - if so roll back to earlier version.&nbsp;<BR /> THEN REBOOT.&nbsp;</SPAN><BR /> <SPAN style="font-size: 1em; line-height: 1.5;">I'm not sure this will work, just helped on the one machine we were able to recreate a USB problem on a USB3 port.</SPAN></P> Wed, 17 Dec 2014 16:49:22 GMT https://community.intel.com/t5/Software-Archive/Camera-Disconnects-USB-ding-issues-Try-this/m-p/1026799#M40431 Colleen_C_Intel 2014-12-17T16:49:22Z