topic Support Agreement terms in Software Archive

Support Agreement terms

Brian_Bassett — Thu, 18 Aug 2011 22:43:19 GMT

Hi,

Where can I find a copy of the Support Agreement terms?

Thx, B

Support Agreement terms

Rob5 — Thu, 18 Aug 2011 22:49:44 GMT

Brian,

I will research this and hope to have an update posted soon.

-Rob

Support Agreement terms

Rob5 — Fri, 19 Aug 2011 16:33:09 GMT

Brian,

Information about Intel Premier Support terms can be found at:
http://software.intel.com/en-us/articles/performance-tools-for-software-developers-intel-premier-support/

Let me know if you have questions or concerns.

Thanks
Rob

Support Agreement terms

Brian_Bassett — Fri, 19 Aug 2011 17:12:29 GMT

Rob:

Thank you for the link. That answered some of my questions. I have one other though. Where would I find the text describing what happens if I let my maintanence lapse and then try to reactivate my license. Where are the rulesthat cover this?

Thanks in advance.

Tom.

Support Agreement terms

Rob5 — Fri, 19 Aug 2011 17:29:26 GMT

Brian,

The following site may provide the licensing questions you have.
http://software.intel.com/en-us/articles/renewal-period-start/

Sincerely,
Rob