topic that is really helpful. in Software Archive

Ios9 causes app to shrink on screen

Nick_F_2 — Wed, 16 Sep 2015 19:23:07 GMT

Since installing ios9 a number of my apps only fill about 80% of the screen there is a large black margin at the top and bottom.

Even scrolling does not move the app into these margins.

Hello,

Amrita_C_Intel — Wed, 16 Sep 2015 22:13:30 GMT

Hello,

I can check this. Can you tell me which device are you using? iphone 4,5 or 6?

Or try building with 5.1.1

Amrita_C_Intel — Wed, 16 Sep 2015 22:36:26 GMT

Or try building with 5.1.1 Cordova CLI.

iPhone 5s

Nick_F_2 — Wed, 16 Sep 2015 22:47:22 GMT

iPhone 5s

Where do I set the Cordova

Nick_F_2 — Wed, 16 Sep 2015 22:48:30 GMT

Where do I set the Cordova version.

Thanks

You can set the Cordova

Elroy_A_Intel — Wed, 16 Sep 2015 23:22:43 GMT

You can set the Cordova version on the Projects Panel > Cordova Hybrid Mobile App Settings > Build Settings > <desired_mobile_platform> tab.

There should be a Cordova CLI Version field.

Hi

Nick_F_2 — Thu, 17 Sep 2015 08:21:25 GMT

Hi
I have now compiled with 5.1.1 Cordova CLI and it has not made any difference.

Applications are still compressed visually to the middle 80% of the screen.

Hi Moritz

Nick_F_2 — Thu, 17 Sep 2015 11:21:00 GMT

Hi Moritz

Thank you for confirm the other devices are OK. I only have an iPhone 5s /iOS9 to use.

To also confirm this issue occurs under UI Framework JQuery Mobile and App Framework (Apps that I have created).

Another observation is that

Nick_F_2 — Thu, 17 Sep 2015 11:39:31 GMT

Another observation is that the iPhone status bar normally at the top of the screen is moved down roughly equivalent to the depth of a header and likewise the bottom is moved up equivalent to the depth of a footer.

I have attached a screen grab for reference. Sorry but blurred the contents for my piece of mind.

It sounds like this might be

PaulF_IntelCorp — Thu, 17 Sep 2015 17:51:19 GMT

It sounds like this might be due to the size of the launch screens, as weird as that sounds. If that is correct, my suspicion is the launch screen is being used to determine the size of the webview window when initialized. Not sure if this is an iOS 9 or a Cordova issue.

See these posts:

Hi Paul

Nick_F_2 — Thu, 17 Sep 2015 18:34:03 GMT

Hi Paul

Thanks for the info, but I'm stuck on how to fix this. My splash screens are set as per XDK for all Portrait resolutions. What does make sense is that according to Moritz, this does not occur on the iPhone 6 with iOS9.

How do you change the launch screens if the images are set within XDK

Hello Nick,

Amrita_C_Intel — Thu, 17 Sep 2015 21:27:18 GMT

Hello Nick,

I would suggest you going through this article- https://software.intel.com/en-us/xdk/articles/android-splash-screens-using-nine-patch-png

which might be helpful

Nick, I've asked some of our

PaulF_IntelCorp — Thu, 17 Sep 2015 23:29:00 GMT

Nick, I've asked some of our iOS experts to take a closer look at this problem, it's not obvious what the solution is at this time.

Any news on this please.

Nick_F_2 — Sat, 19 Sep 2015 07:36:19 GMT

Any news on this please.

I have a demo of a new app to show a client on Monday and it won't look good in its current state.

No news, we don't understand

PaulF_IntelCorp — Sat, 19 Sep 2015 15:52:18 GMT

No news, we don't understand what is causing this problem at this time.

Well not sure what the issue

Nick_F_2 — Mon, 21 Sep 2015 11:14:03 GMT

Well not sure what the issue was, but recompiled both apps suffering the screen shrinkage and the problem is now fixed.

No code changes so assuming it was a Cordova issue.

I am also running into this

Ian_Ippolito — Fri, 30 Oct 2015 21:18:20 GMT

I am also running into this problem on iOS with the iPhone 5. It worked perfectly fine before the upgrade, but now has a black empty space on the top and bottom causing the entire screen to be shrunk about 20%.

Paul, have you figured out anything since this was posted last month?

See this forum thread,

PaulF_IntelCorp — Fri, 30 Oct 2015 21:32:17 GMT

See this forum thread, appears to be some useful info there: https://software.intel.com/en-us/forums/intel-xdk/topic/597945

that is really helpful.

Ian_Ippolito — Sat, 07 Nov 2015 14:21:37 GMT

that is really helpful. Thanks Paul!