topic App icon and splash screen issues in Software Archive

App icon and splash screen issues

Daniel_F_7 — Fri, 30 Oct 2015 08:23:52 GMT

Hello,

We have encountered an issue when uploading a windows "appxupload" package to Microsoft's store. The issue we are experiencing is that the app launch icon defined in Intel XDK (from build settings) is not being displayed on the store and ultimately on the device (the default Cordova icon is being displayed instead). Similarly the default Cordova splash screen is being displayed while the application is loading instead of our custom splash screen.

We urgently require you assistance in this regard.

Should you require any further details, kindly let me know.

What platform are you

John_H_Intel2 — Fri, 30 Oct 2015 14:02:01 GMT

What platform are you building for?

What is the OS of the device you are installing it on?

Windows or Windows Phone?

Anusha_M_Intel1 — Fri, 30 Oct 2015 17:13:49 GMT

Windows or Windows Phone?

Having the same issue

Daniel_W_5 — Fri, 30 Oct 2015 23:55:04 GMT

Having the same issue building for iOS. This happened a few weeks ago too, the build server just refuses to add the splashscreens and icons. Appears as the default cordova icon even though in XDK i have explicitly defined icons. Heres the related issue:

https://software.intel.com/en-us/forums/intel-xdk/topic/594034

We are building for Cordova

Daniel_F_7 — Mon, 02 Nov 2015 06:28:30 GMT

We are building for Cordova hybrid Windows 8 platform and installing it on a Windows 8.1 phone and Windows 8.1 desktop. The mobile app is being built from a MAC operating system.

@Daniel W -- regarding the

PaulF_IntelCorp — Mon, 02 Nov 2015 21:14:53 GMT

@Daniel W -- regarding the iOS icons, please see the intelxdk.config.additions.xml file of the "hello cordova" sample app for what should be full coverage of iOS icons.

@Daniel F -- icon and splash screen handling for Windows Phone Cordova builds are still being worked out. Are you experiencing this problem with the Windows 8 builds or with the Windows Phone builds? They are different. The Windows Phone builds are still early access, they are not yet production release.

Hi Paul,

Daniel_F_7 — Tue, 03 Nov 2015 09:12:53 GMT

Hi Paul,

We are not building for Windows 8 and for Windows Phone separately, as we are compiling a single build (via the Windows Phone Cordova platform) which can be installed on both Windows 8 and Windows phone.

With reference to the icons and splash screen handling for Windows Phone Cordova, is there a temporary workaround? Are there any planned IntelXDK updates to handle this in the near future?

Thanks.

Daniel, our current build

PaulF_IntelCorp — Tue, 03 Nov 2015 15:09:58 GMT

Daniel, our current build system does not support a Windows Universal build. It is separately building Windows8 and WP81 builds. We have not yet updated our system to build the universal "windows" Cordova package. Regarding the icons issue, that is being worked on and I expect to be properly supported when the production release of the Win Phone build tile. When Win Phone becomes production a Win Phone 8 build tile will appear on the Build tab.

Please refer to this post for

Anusha_M_Intel1 — Tue, 03 Nov 2015 19:23:50 GMT

Please refer to this post for instructions on building for Windows Phone 8.1 for now: https://software.intel.com/en-us/forums/intel-xdk/topic/563699

It is a workaround until Win Phone becomes production.

Hi Paul, Just to clarify, my

Customs_T_ — Sat, 07 Nov 2015 17:36:45 GMT

Hi Paul, Just to clarify, my colleague Daniel Farrugia was implying that we are currently trying to build the Windows app using the Windows 8 build tile.

I am trying to identify a workaround because we are trying to launch our mobile app as soon as possible. My current diagnosis of the issue is that when the app is being build in the cloud, the service is currently not catering for custom icons and splash screens (for the Windows build) but is always using the default icons. The same behavior is noticed when using the following url https://appcenter.html5tools-software.intel.com/csd/controlpanel.aspx were we uploaded the icons and splash screen but when we moved to the next step the asset screen was showing that the default icons and splash screen are being used. Is it possible that until a fix is deployed, somehow the custom icons or splash screen are updated from your end?

Your support is much appreciated.

Kind regards,

Roderick Buhagiar

Hi Roderick, a fix for this

PaulF_IntelCorp — Tue, 10 Nov 2015 02:05:05 GMT

Hi Roderick, a fix for this issue (for the Windows Cordova builds) has been implemented and is expected to go live this week or next. Paul

Hi Paul, Thanks for the info.

Customs_T_ — Tue, 10 Nov 2015 07:17:39 GMT

Hi Paul, Thanks for the info.

Kind regards, Roderick

Hi Paul,

Customs_T_ — Thu, 12 Nov 2015 09:26:47 GMT

Hi Paul,

I have installed this week's latest update, and while the issue seems to be partially solved there are still a number of icons which are still not being updated namley, Square70x70Logo.scale-100.png, Square310x310Logo.scale-100.png and Wide310x150Logo.scale-100.png. The mentioned files are found in the extracted CordovaApp.Windows_1.0.0.5_anycpu.appxupload file in the images folder. Please advice.

Kind regards, Roderick

Hi Paul,

Customs_T_ — Thu, 12 Nov 2015 09:54:44 GMT

Hi Paul,

Please note that in the previous post I was referring to building mobile app using the Windows 8 tile.

Kind regards, Roderick

Roderick, since the recent

PaulF_IntelCorp — Thu, 12 Nov 2015 18:36:40 GMT

Roderick, since the recent update to 2637 there is now a proper Windows Phone 8 build tab. Be sure you remove the xdk.config.wp81.xml file from your www directory. Note the Windows build settings tab is used as the configuration tab for both a Windows 8 and Windows Phone 8.1 build (two publisher ID fields), but there are two independent builds. We do not yet have support for the Windows 10 Universal package.

It sounds like you're saying that the images ARE present in the package, but there is a warning saying otherwise. I'm unclear on what the issue is. Can you please explain again what the problem is and precisely what you are building: Windows 8 or Windows Phone 8.

Hi Paul,

Customs_T_ — Tue, 17 Nov 2015 07:33:00 GMT

Hi Paul,

After updating Intel XDK with the latest updates, we build a Windows app using the Windows 8 tile. To confirm whether the images were correctly set up I extracted to .appx file found in the build app. The extracted file has a folder named images and inside mentioned folder there are 7 icons. I noticed that a number of icons were still showing the default Intel logo instead the custom icon which we selected. A screenshot has been attached. Please note that we had configured all icons in the Projects tab.

Please advice.

Kind regards,

Roderick

Hi Roderick, instead of using

PaulF_IntelCorp — Tue, 24 Nov 2015 01:30:27 GMT

Hi Roderick, instead of using the UI to specify your logos, you can use the intelxdk.config.additions.xml file. See the following for a list of what should satisfy the minimum required logos and splash screens (I haven't had time to fully test this, but I believe it is correct):

<!-- Windows Phone 8.1 minimum icons and splash screens -->
<platform name="wp8">
    <icon src="pkg/windows/Wide310x150Logo.scale-240.png" width="310" height="150" />
    <icon src="pkg/windows/Square150x150Logo.scale-240.png" width="360" height="360" />
    <icon src="pkg/windows/Square71x71Logo.scale-240.png" width="170" height="170" />
    <icon src="pkg/windows/Square44x44Logo.scale-240.png" width="106" height="106" />
    <icon src="pkg/windows/StoreLogo.scale-240.png" width="120" height="120" />
    <splash src="pkg/windows/SplashScreenPhone.scale-240.png" width="1152" height="1920"/>
</platform>

<!-- Windows 8 CLI 4.1.2 minimum icons and splash screens -->
<platform name="windows8">
    <icon src="pkg/windows/Wide310x150Logo.scale-100.png" width="310" height="150" />
    <icon src="pkg/windows/StoreLogo.scale-100.png" width="50" height="50" />
    <icon src="pkg/windows/Square150x150Logo.scale-100.png" width="150" height="150" />
    <icon src="pkg/windows/Square30x30Logo.scale-100.png" width="30" height="30" />
    <splash src="pkg/windows/SplashScreen.scale-100.png" width="620" height="300"/>
</platform>

<!-- Windows 8 CLI 5.1.1 additional minimum icons and splash screens -->
<platform name="windows8">
    <icon src="pkg/windows/Square310x310Logo.scale-100.png" width="310" height="310" />
    <icon src="pkg/windows/Square70x70Logo.scale-100.png" width="70" height="70" />
</platform>

Inspecting the UI I see that the 310x310 slot is missing, but I'm not sure why the 70x70 is not set in your app (assuming you filled it in the UI). Also, despite the fact that the UI says JPG/PNG, you can only use PNG files. This is an undocumented "feature" of Cordova that was discovered after the release.

Note that the paths shown above are relative to your "www" directory (they are located inside your "www" directory). You do not have to organize or name them as I have done in the sample code above. If you look inside the intelxdk.config.windows.xml file you'll see what the XDK is generating based on the UI slots you have filled in for your app.

Hi Paul,

Customs_T_ — Mon, 30 Nov 2015 06:47:39 GMT

Hi Paul,

In our case issue is resolved. It was related to the use of JPEG images for a number of icons. Thank you.

Kind regards,

Roderick

@Patrick, are you using the

PaulF_IntelCorp — Tue, 26 Jan 2016 01:05:56 GMT

@Patrick, are you using the latest version of the XDK and the "Launch Icons and Splash Screens" section of the Projects tab? Be sure you using only PNG images, JPG images will not work.

Hi Paul F.

Daniel_F_7 — Wed, 03 Feb 2016 09:56:03 GMT

Hi Paul F.

We are trying to update our Windows phone mobile application and the following error is being returned while uploading the appx bundle on Microsoft's site:

"A previous submission for this app was released with a Windows Phone 8.1 appxbundle. Subsequent submissions must continue to contain a Windows Phone 8.1 appxbundle"

From IntelXDK build tab, we are using the "Windows Phone 8.1" option.

Thank you.

Daniel