topic 12:33 Central Time - Unable in Software Archive

Problem with XDK server? Unable to login both XDK and App Preview

Mark_Zeng — Sat, 20 Jun 2015 16:25:10 GMT

Hello,

Is there any problem with XDK's server? I'm unable to login at XDK and App Preview. The login process just never end loading.

XDK version 1995.

Any advice? Thanks.

I'm having problems too. Can

Smith__J — Sat, 20 Jun 2015 16:31:20 GMT

I'm having problems too. Can't do anything, says "not connected to server" to build, even though my internet is strong, and I'm having problems uploading a new plugin.

I'm unable to preview app.

Mark_Zeng — Sat, 20 Jun 2015 16:35:06 GMT

I'm unable to preview app. Local debugging have problem with ADB and App Preview Crosswalk install problem. Now I can't work at all.

Internet Connection and Login

Dalvan_Bevilaqua — Sat, 20 Jun 2015 16:55:57 GMT

Internet Connection and Login Required. Problem.

12:33 Central Time - Unable

David_T_ — Sat, 20 Jun 2015 17:39:47 GMT

12:33 Central Time - Unable to Log In to online or offline XDK - Need ATTENTION from Intel.

Same problem with me ... Not

Viral_I_ — Sat, 20 Jun 2015 17:52:25 GMT

Same problem with me ... Not Logging in XDK.. It wont let me go to the build tab...

Just says Trying to connect

We are currently experiencing

Eric_H_Intel — Sat, 20 Jun 2015 18:02:45 GMT

We are currently experiencing login issues and are currently down.

I'll report back as soon as the issue is resolved.

Eric

Thanks for the update Eric.

Mark_Zeng — Sat, 20 Jun 2015 19:40:47 GMT

Thanks for the update Eric.

I guess that the server is

Lior_G_ — Sat, 20 Jun 2015 20:28:46 GMT

I guess that the server is still down. Earlier today, I had The login dialog which never stopped loading. Now I get the connection error notice. The following is a screen capture:

Three hours before, I can

Emre_C_1 — Sat, 20 Jun 2015 21:36:04 GMT

Three hours before, I can able to connect but now I'am getting below error.

Surprised how long this

Barry_Johnson — Sat, 20 Jun 2015 21:54:28 GMT

Surprised how long this server problem is persisting but the bigger issue for me is that it obstructs any use of the XDK, even those entirely unrelated to connectivity. The server being down is what it is, and will happen, as could my own internet connection. However, it would be nice if the XDK itself could just "give up" and at least let one use the tool locally. Certainly builds won't be possible, nor would disconnected use of the App Preview, but the USB-connected debugging, emulator and editors should all be unaffected. Instead, the entire IDE become unusable due to persistent error messages.

Quote:Barry Johnson wrote:

Ramon_R_ — Sat, 20 Jun 2015 22:17:41 GMT

Barry Johnson wrote:

... it would be nice if the XDK itself could just "give up" and at least let one use the tool locally.

I may have bad timing coming in this. I installed XDK just now and my very first experience with it is this issue. I gather from all this is that XDK cannot be used offline? If so then that is a real deal breaker.

Hi guys,

Kancho_K_ — Sat, 20 Jun 2015 22:43:39 GMT

Hi guys,

I see I am not the only one who is experiencing this issue. Few days ago I could log in and successfully use the program, but when I tried several times today I was getting the same error message saying: "Failed to get the list of curated services....."

Any updates from Intel? Hope they will be able to restore the service soon as I cannot use the program at all.

Just tried to log in and

Kancho_K_ — Sun, 21 Jun 2015 02:45:52 GMT

Just tried to log in and everything is working fine. Thanks Intel!!!

Same problem...

ZRonc — Sun, 21 Jun 2015 06:51:07 GMT

Same problem...

I think that Intel is in BIG BIG problem.... I 'm not able to login to inteltechnologyprovider.com during last week, and still not. I wrote over 10 mails, had over 10 chats with Intel "support" and every conversation finished with ".. we are working on your issue .. "

Simptoms are simple : after login button is pressed, Intel system instead signing me in, trying to register as new user (I have Intel account and business ID) .. and according that system raise error.... 7days no one from Intel could explain or solve this.... My

Zoran, sounds serious. So now

Mark_Zeng — Sun, 21 Jun 2015 11:51:00 GMT

Zoran, sounds serious. So now no one able to build any app using XDK. The scariest thing is, they are unclear of the issue. Hope will be back soonest possible.

The Intel XDK and AppCenter

Joe_W_Intel1 — Sun, 21 Jun 2015 13:30:45 GMT

The Intel XDK and AppCenter is back up. It was a problem with the login/auth servers, and may have affected other logins on intel.com. We're still doing some maintenance and investigation, so you may still see some issues. Thank you for your patience!

Thanks for the update, Jhwolf

Ozkan_C_ — Sun, 21 Jun 2015 13:57:30 GMT

Thanks for the update, Jhwolf,

I am still having the following message on login screen though;

"The login and authentication system is experiencing problems. It is unclear, at this time, how long it will take to resolve this issue. Please have patience while this issue is being investigated."

I'm also getting the same

Elio_C_ — Sun, 21 Jun 2015 14:20:16 GMT

I'm also getting the same message

Are you still getting this

John_H_Intel2 — Mon, 22 Jun 2015 14:03:20 GMT

Are you still getting this error message?