topic Hi Kai-Chun, in Software Archive

Registration Center error - Account does not exist

HAL_UK — Tue, 13 Jan 2015 09:13:31 GMT

I'm not able to access My Profile at the registration center (https://registrationcenter.intel.com/regcenter/register.aspx) since changing the account login.

Each time I try to login I get an error stating "Error. This account does not exist."

Facts:

Using "Forgot Login ID" at the registration center page works and I'm getting the login ID art of my credentials by mail.
Using "Forgot Password" at the registration center page works and I'm getting the pw change link by mail and I'm able to change the password.
The very same credentials work when login in here at "https://software.intel.com"

Should be solved now. Were

Hubert_H_Intel — Wed, 14 Jan 2015 12:56:22 GMT

Should be solved now. Were you able to login now?

Regards, Hubert.

Hi Hubert, yes thanks. We

HAL_UK — Wed, 14 Jan 2015 13:08:25 GMT

Hi Hubert, yes thanks. We were able to login in successfully and finally download the licence file,

Thanks for your help getting this sorted for me,

regards, Yvonne

Hello,

Gopi_s_ — Sat, 31 Jan 2015 05:22:04 GMT

Hello,

I am also facing the same problem(Registration Center error - Account does not exist)...could you please check and do the needful?

Regards,

Gopi

Hi Gopi,

Hubert_H_Intel — Mon, 02 Feb 2015 14:50:02 GMT

Hi Gopi,

Can you tell me your email or login you used for software license registration in the Intel® Registration Center? PLEASE answer via 'Send Author A Message' link to protect confidential data.

Regards, Hubert.

Hello,

MORRIS_L_ — Tue, 17 Feb 2015 10:09:53 GMT

Hello,

I am also facing the same problem recently (Registration Center error - Account does not exist)

Please could you do me favour and check mind also?

Morris Law

Hi Morris,

Hubert_H_Intel — Tue, 17 Feb 2015 10:36:06 GMT

Hi Morris,

Could you please tell me your login id and email you used for login? Please answer via "Send Author A Message" to protect confidential data.

Regards, Hubert.

Hi,

Young-Moo — Thu, 02 Apr 2015 21:43:57 GMT

Hi,

I have the same problem: This account does not exist. Can you solve this problem?

Thanks,

Young-Moo Byun

Hi,

Kai-Chun_H_ — Tue, 14 Apr 2015 02:38:11 GMT

Hi,

I have the same problem, too.This account does not exist. Can you help me solve this problem?

My login ID: hitoshihsu

Email: loanve222@gmail.com

Thanks

Hi Kai-Chun,

Hubert_H_Intel — Tue, 14 Apr 2015 09:19:39 GMT

Hi Kai-Chun,

I don't see a problem with your account. Where did you try to login? https://registrationcenter.intel.com ?

But I guess you need the license file to overcome the known issue with "trusted storage". I've sent it to your email. Once you have your license file (*.lic), copy it to the following folder: C:\Program Files(x86)\Common Files\Intel\Licenses\

But please check again the login. Let me know if it still doesn't work.

Regards, Hubert.

Hi Giorgio,

Hubert_H_Intel — Tue, 19 May 2015 15:00:20 GMT

Hi Giorgio,

I see expired evaluation and non-commercial license registrations only under your account with the referenced email. Thus access to the Intel(R) Registration Center has expired too. Or do you have registrations under a different email too?

What exactly did you want to obtain from the Intel(R) Registration Center?

Regards, Hubert.