topic Does your network use a proxy in Software Archive

Still trying... Error

Bruno_N_2 — Thu, 05 Nov 2015 17:57:39 GMT

Hello,

My XDK don't connect. I have this message every time:

Attempt to contact authentication server is taking a long time. You can wait, or check your network connection and try again.

Please I need help.

Is this on login? Build? Test

John_H_Intel2 — Thu, 05 Nov 2015 18:07:37 GMT

Is this on login? Build? Test upload?

Can you attach a screenshot?

On the Build

Bruno_N_2 — Thu, 05 Nov 2015 18:19:31 GMT

On the Build

Bruno, are you able to log

PaulF_IntelCorp — Thu, 05 Nov 2015 18:41:46 GMT

Bruno, are you able to log into app center with your account using a browser? see this faq for instructions https://software.intel.com/en-us/xdk/faqs/general#apps-in-development

Yes!

Bruno_N_2 — Thu, 05 Nov 2015 18:48:00 GMT

Yes!

Does your network use a proxy

PaulF_IntelCorp — Thu, 05 Nov 2015 18:51:03 GMT

Does your network use a proxy server?

I'm assuming you've already tried things like restarting the XDK and restarting your computer? Also, have you tried connecting from a different network? For example, does it work from home but not from your work network?

My control center is clean.

Bruno_N_2 — Thu, 05 Nov 2015 18:52:42 GMT

My control center is clean.

A lot of Thanks!!!!! My

Bruno_N_2 — Thu, 05 Nov 2015 18:56:25 GMT

A lot of Thanks!!!!! My proxy is off now and the xdk working!