topic cannot access premier support page in Software Archive

cannot access premier support page

Greg_T_ — Mon, 15 Sep 2014 14:12:06 GMT

Hello, I cannot access the Intel premier support page. When I enter my Intel account user name and password this message is shown:

Not Authorized to Access
You do not currently have access to the requested site.

I start at this web page, and follow the link to "Intel Premier Support":

https://software.intel.com/premier-support

I am able to login to my Intel account and have checked that the registration center lists the Fortran compiler (Intel Parallel Studio XE Composer Edition for Fortran Windows 2015), so it appears to be registered.

I would like to access support to submit a ticket to get help with a Visual Studio integration problem.

Thank you for your help. Regards,
Greg Thorwald

Greg,

Hubert_H_Intel — Mon, 15 Sep 2014 14:21:04 GMT

Greg,

You are right. Your access to the Intel® Premier Support Portal is blocked due to any reason. I'll check and infrom you once you can access it again.

Regards, Hubert.

Greg,

Hubert_H_Intel — Mon, 15 Sep 2014 15:09:09 GMT

Greg,

You access problem to the Intel® Premier Support portal (https://premier.intel.com) is solved. Please have a try.

Regards, Hubert.

Hi Hubert,

Greg_T_ — Mon, 15 Sep 2014 15:18:25 GMT

Hi Hubert,

Thank you very much for your quick work. The problem is fixed and I can access the premier support site.

Regards,

Greg