topic Hi Alex, in Software Archive

Intel Software Manager "cannot connect to update server"

Alexander_R_ — Tue, 01 Jul 2014 05:12:25 GMT

Upon trying to check for updates with Intel Software Manager (version=1.0), Intel Software Manager fails with "cannot connect to update server".

In `ism.log`, at the time of the attempted update, I noticed:

 ERROR   : Error during getting subscription end dates from IRC: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
 ERROR   : Unable to get subscription end dates from IRC!
 ERROR   : RunWorkerCompleted: failed

I have FIPS enabled, and would rather NOT disable it. How might I fix this?

NOTE: ism.log says I have 6 valid products.

Hi Alex,

Feilong_H_Intel — Tue, 01 Jul 2014 07:59:00 GMT

Hi Alex,

Please disable FIPS in registry by following the instruction on this thread: <http://stackoverflow.com/questions/14509354/this-implementation-is-not-part-of-the-windows-platform-fips-validated-cryptogra>.

Then restart ISM and let me know if it works.

Thanks.

*grumbles, disables FIPS,

Alexander_R_ — Wed, 02 Jul 2014 01:32:16 GMT

*grumbles, disables FIPS, reboots*

ISM works perfectly now..

(software suggestion): This

Alexander_R_ — Thu, 03 Jul 2014 05:09:16 GMT

(software suggestion): This should really be bubbled up to the UI.