topic Hi SWATI, in Software Archive

Intel XDK Login (Authentication) Process Changing

PaulF_IntelCorp — Mon, 16 Mar 2015 15:21:55 GMT

We are unifying your Intel XDK login with intel.com for a simpler and more secure login. This unification process means that we are automatically creating an account that you can use to login to this Intel XDK forum and the Intel Developer Zone using the same username and password that you now use to login to the Intel XDK. Other than this login unification no other Intel XDK functionality or settings are affected. If you experience any issues with this process, please leave a detailed post on this thread or send an email to html5tools@intel.com.

Great news!

Hamilton_Tenório_da_ — Mon, 16 Mar 2015 16:10:19 GMT

Great news!

Very good and meaningful move

George_S_1 — Tue, 17 Mar 2015 18:38:31 GMT

Very good and meaningful move.

It is strange that after

gloCalHelp_com_G_ — Sun, 22 Mar 2015 15:08:14 GMT

It is strange that after registering in XDK and using for 1 or 2 hours, the XDK cann't login and let me use build.

and I cann't login to Intel.com website at the same time, after I reset my password, I can login to intel.com,

but how to change the XDK's user info to login XDK and can use the Build function?

I would very appreciate your quickly help as soon as possible.

Best regards,

George Lin

I can't log in to App Preview

K_shin — Wed, 25 Mar 2015 18:58:24 GMT

I can't log in to App Preview on my Android or my iOS devices anymore.

I know I'm using my correct credentials as I have reset my password in the XDK to ensure I'm using the correct one.

My username is appmobi@valis.ca

Cheers,
K'shin

@George, are you able to

Swati_S_Intel1 — Wed, 25 Mar 2015 19:29:57 GMT

@George, are you able to login into XDK after you reset your password? If you are logged into the XDK you should be able to use the build without any problem. Also, you should be able to login into intel.com with the same userID and password. Let me know if you are still having trouble with build. If so, please send the screenshot of the error.

@K'shin, are you able to login into the XDK and intel.com with the same credentials? For App Preview, please logout of the current session in App Preview, close the app and restart and log back in with your new credentials. Let us know if you are still facing problem.

Swati

Hi SWATI,

K_shin — Thu, 26 Mar 2015 05:28:27 GMT

Hi SWATI,

Yes, I can log in to the XDK and to this forum, and to the builds that are securely emailed to me. I've removed and re-downloaded the app preview on both of my devices (iOS and Android). The problem remains. Perhaps it's because my name has an apostrophe in it? That has caused issues in the past. Maybe the db lookup is getting stuck when processing my name?

Thanks for looking into this!

K'shin

I've been able to use App

K_shin — Thu, 26 Mar 2015 05:33:31 GMT

I've been able to use App Preview on Android in the past without issue, btw.

Hello George,

Swati_S_Intel1 — Thu, 26 Mar 2015 18:15:52 GMT

Hello George,

Most likely Your XDK account is not unified to intel.com yet, as you probably have existing intel.com account with the same username as XDK account. These special case unification will take place sometime next week at which point you will be able to use the same username/password for logging into both XDK and intel.com.

For now, please continue to use your XDK account username/password that you used when you registered for XDK. If you have forgotten your password please reset it from XDK login page using "Forgot your password?" link.

Hope this helps.

Thanks,

Swati

Hello K'shin,

Swati_S_Intel1 — Thu, 26 Mar 2015 19:47:17 GMT

Hello K'shin,

What's your username for XDK? Which version of App Preview are you using? I assume you are using the latest one from the App Store. Have you been able to use App Preview using same credentials before?

Thanks,

Swati

Hi SWATI,

K_shin — Thu, 26 Mar 2015 22:54:00 GMT

Hi Swati,

My username is appmobi@valis.ca

The latest, both have been deleted and re-downloaded just before posting here.

Yes I have on Android.

Thanks!

Hi K'shin,

Swati_S_Intel1 — Thu, 26 Mar 2015 23:48:39 GMT

Hi K'shin,

Please do the following:

1) Log out of XDK by clicking on the user icon (on top right) and then click on the eject (O->)button.

2) You'll get the login screen. Put your username there, do not put password and then click on "forgot my password" link.

3) take a screen shot after step 2 and send it to me.

This will help us know whether your account has been unified or not and narrow down the problem.

Thanks,

Swati

(No subject)

K_shin — Mon, 30 Mar 2015 18:49:19 GMT

I tried to get the Signed App

K_shin — Mon, 30 Mar 2015 19:23:52 GMT

I tried to get the Signed App Preview to work with the latest XDK build 1878. Still not working.

Tried to sign into App Preview on my Android device using the same password I logged back into the XDK with. It doesn't throw an error, it just makes the password field blank. Looks like it should work, but doesn't.

Cheers,

K'shin

I also can't log in to XDK,

David_D_ — Tue, 31 Mar 2015 07:49:18 GMT

I also can't log in to XDK, even after password reset, I have an intel.com account and an XDK account - different usernames but same email. Reset password seemingly only resets the intel.com password and doesn't recognise my XDK username (email).
Thanks

Can not log in

İhsan_T_ — Tue, 31 Mar 2015 10:56:45 GMT

Can not log in
I am at an infinite loop of entering my e-mail and password after the XDK update :D
I've reset my password twice. Uninstalled, reinstalled, wiped the cache... No use.

Anchored at deception bay.

I have been unable to use the

Rich_S_ — Tue, 31 Mar 2015 14:28:00 GMT

I have been unable to use the Preview App on windows phone / ios / android since the "unification" process was done on my user ids. I have deleted my app (via app center) from the web and re-pushed (via XDK). I've uninstalled preview app and reinstalled. The credentials are working (I can bring up the XDK, post to forums, use app center).

I did get the "unification" successful (which is when my problems started).

Thankfully the emulator is working much better in this new release (or I'd be dead in the water), but I really need the preview app.

Ideas?

PS - Forgot to mention, I can login into the preview app with my updated credentials, but it is not able to load the apps from the test server (apps pushed from the XDK).

XDK does not launch. I can

İhsan_T_1 — Tue, 31 Mar 2015 18:16:00 GMT

I can not login to XDK for reasons unknown. Does anybody from intel read this?

XDK launches fine but i have

Apps_V_ — Wed, 01 Apr 2015 11:30:36 GMT

XDK launches fine but i have the problem that another account seems te be connected to my account.

1. I login with my account: a**s@v**gd.com
2. Works fine
3. In the build steps / XDK i see the emailaddress: cont**o@***ilo***tarrari.com

An account we're in no way associated with. Mailed the exact details yesterday to html5tools@intel.com

-- Update 01-04-2015 13:26 --

This bug also makes it impossible to do an Android upload to the Google Play Store since the certificate used to sign the application appears to be different. Would be nice if this issue is addressed quickly because it's holding back our releases right now (see attachment!)

I cannot login xdk app. but

Mustafa_B_1 — Wed, 01 Apr 2015 14:23:54 GMT

I cannot login xdk app. but website login is ok. Please help me