Parallel Studio 2015 license problem

Wayne_Louis_H_ — Thu, 20 Nov 2014 20:55:31 GMT

I have the cluster edition of the parallel studio XE 2015 (intel 15.0). (Your naming conventions confuse me, so I'm going to cross them here.)

I also have intel 11.1, 13.1, and 14.0 installed. Before installing intel 15, all previous versions used the same license file and server and all worked.

I installed intel 15.0 (with all the trimmings) as well as putting the new license on the license server.

The server is only serving the license file I got for 15, but the three previous versions are still operational. What isn't operational is the intel 15 install. It complains that:

Error: A license for CCompL is not available (-5,412).

Make sure that a license file is being used that contains a license
for the requested feature. If your license requires a license server,
make sure that the server is using the right license file (usually,
this would be the same license file that is being used by this
application), and make sure that you have not changed the license
file since starting the server.

License file(s) used were (in this order):
1. Trusted Storage
** 2. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
** 3. /opt/intel/licenses/USE_SERVER.lic
** 4. /root/intel/licenses
** 5. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
** 6. /root/Licenses
** 7. /Users/Shared/Library/Application Support/Intel/Licenses
** 8. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

icc: error #10052: could not checkout FLEXlm license

------------

List item #2 refers to the proper file:

# cat /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
SERVER w.x.y.z ANY 1700
USE_SERVER

This is the exact same contents of the USE_SERVER.lic file on each of the three other installs. It works there, it doesn't work here. I tried using INTEL_LICENSE_FILE and LM_LICENSE_FILE to no avail. The license server logs all the usage for the other compilers but is completely silent about any attempts to check out an intel 15.0 license.

I've used INTEL_LMD_DEBUG=1 and the information returned, while more voluminous, isn't really any more enlightening (at least to my untrained eye):

# icc woof.c -o woof
INTEL_LMD: flex_set_license_path: called, path=</usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: flex_set_platform: called, plat_name=<i86_r>
INTEL_LMD: checkout: entered at start_time: 1416516620 (UTC) Thu Nov 20 20:50:20 2014
INTEL_LMD: checkout: build options:
INTEL_LMD: checkout: build date: 2014.0724
INTEL_LMD: checkout: build platform: Intel(R) 64 architecture; Linux*
INTEL_LMD: checkout: checkout platform: i86_r (IA-32 architecture; Linux*)
INTEL_LMD: checkout: *Other brands and names are the property of their respective owners.
INTEL_LMD: checkout: FLEXlm version: 11.12
INTEL_LMD: checkout: source version: 1.132 $ Intel(R) Software Licensing release 2.3 | FlexNet Publisher* version 11.12.0 $
INTEL_LMD: checkout: FLEX_MAX_LICENSE_TRIES: 0
INTEL_LMD: checkout: FLEX_USE_NOWAIT_AND_SPIN: enabled
INTEL_LMD: checkout: FLEX_SPIN_SLEEP_SECONDS: 30
INTEL_LMD: checkout: heartbeats: 60 seconds (automatic)
INTEL_LMD: checkout: server retry: 60 seconds
INTEL_LMD: checkout: FLEX_CHECKOUT_FILTER: enabled
INTEL_LMD: checkout: FLEX_CLEAN_PATHS: disabled
INTEL_LMD: checkout: FLEX_CLOCK_ROLLBACK_CHECK: disabled
INTEL_LMD: checkout: FLEX_APP_SPECIFIC: disabled
INTEL_LMD: checkout: user options:
INTEL_LMD: checkout: feature name: CCompL
INTEL_LMD: checkout: opts: { FLEX_OPT_QUIET FLEX_OPT_QUIET_EXPIRE_EVAL }
INTEL_LMD: checkout: try_count: 0
INTEL_LMD: checkout: retry_interval: 30
INTEL_LMD: checkout: linger_time: 0
INTEL_LMD: checkout: environment:
INTEL_LMD: checkout: INTEL_LICENSE_FILE </usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses:/opt/intel/licenses:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: checkout: LM_LICENSE_FILE <NULL>
INTEL_LMD: checkout: INTEL_LMD_DEBUG <1>
INTEL_LMD: checkout: license file(s) used were (in this order):
INTEL_LMD: ** 1. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
INTEL_LMD: ** 2. /opt/intel/licenses/USE_SERVER.lic
INTEL_LMD: ** 3. /root/intel/licenses
INTEL_LMD: ** 4. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
INTEL_LMD: ** 5. /root/Licenses
INTEL_LMD: ** 6. /Users/Shared/Library/Application Support/Intel/Licenses
INTEL_LMD: ** 7. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic
INTEL_LMD: checkout: linger_time set to 0 by default
INTEL_LMD: checkout: begin attempt(s) to checkout
INTEL_LMD: checkout: about to do checkout call
INTEL_LMD: checkout: checkout call returns rc -5

Error: A license for CCompL is not available (-5,412).

CCompL: No such feature exists.
Feature: CCompL
License path: /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic:/opt/intel/licenses/USE_SERVER.lic:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic:
FlexNet Licensing error:-5,412
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".

License file(s) used were (in this order):
** 1. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
** 2. /opt/intel/licenses/USE_SERVER.lic
** 3. /root/intel/licenses
** 4. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
** 5. /root/Licenses
** 6. /Users/Shared/Library/Application Support/Intel/Licenses
** 7. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

INTEL_LMD: checkout: returns NOT GRANTED / ERROR
INTEL_LMD: checkout: entered at start_time: 1416516620 (UTC) Thu Nov 20 20:50:20 2014
INTEL_LMD: checkout: build options:
INTEL_LMD: checkout: build date: 2014.0724
INTEL_LMD: checkout: build platform: Intel(R) 64 architecture; Linux*
INTEL_LMD: checkout: checkout platform: i86_r (IA-32 architecture; Linux*)
INTEL_LMD: checkout: *Other brands and names are the property of their respective owners.
INTEL_LMD: checkout: FLEXlm version: 11.12
INTEL_LMD: checkout: source version: 1.132 $ Intel(R) Software Licensing release 2.3 | FlexNet Publisher* version 11.12.0 $
INTEL_LMD: checkout: FLEX_MAX_LICENSE_TRIES: 0
INTEL_LMD: checkout: FLEX_USE_NOWAIT_AND_SPIN: enabled
INTEL_LMD: checkout: FLEX_SPIN_SLEEP_SECONDS: 30
INTEL_LMD: checkout: heartbeats: 60 seconds (automatic)
INTEL_LMD: checkout: server retry: 60 seconds
INTEL_LMD: checkout: FLEX_CHECKOUT_FILTER: enabled
INTEL_LMD: checkout: FLEX_CLEAN_PATHS: disabled
INTEL_LMD: checkout: FLEX_CLOCK_ROLLBACK_CHECK: disabled
INTEL_LMD: checkout: FLEX_APP_SPECIFIC: disabled
INTEL_LMD: checkout: user options:
INTEL_LMD: checkout: feature name: CComp
INTEL_LMD: checkout: opts: { FLEX_OPT_QUIET FLEX_OPT_QUIET_EXPIRE_EVAL }
INTEL_LMD: checkout: try_count: 0
INTEL_LMD: checkout: retry_interval: 30
INTEL_LMD: checkout: linger_time: 0
INTEL_LMD: checkout: environment:
INTEL_LMD: checkout: INTEL_LICENSE_FILE </usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses:/opt/intel/licenses:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: checkout: LM_LICENSE_FILE <NULL>
INTEL_LMD: checkout: INTEL_LMD_DEBUG <1>
INTEL_LMD: checkout: license file(s) used were (in this order):
INTEL_LMD: ** 1. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
INTEL_LMD: ** 2. /opt/intel/licenses/USE_SERVER.lic
INTEL_LMD: ** 3. /root/intel/licenses
INTEL_LMD: ** 4. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
INTEL_LMD: ** 5. /root/Licenses
INTEL_LMD: ** 6. /Users/Shared/Library/Application Support/Intel/Licenses
INTEL_LMD: ** 7. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic
INTEL_LMD: checkout: linger_time set to 0 by default
INTEL_LMD: checkout: begin attempt(s) to checkout
INTEL_LMD: checkout: about to do checkout call
INTEL_LMD: checkout: checkout call returns rc -5

Error: A license for CComp is not available (-5,412).

CComp: No such feature exists.
Feature: CComp
License path: /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic:/opt/intel/licenses/USE_SERVER.lic:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic:
FlexNet Licensing error:-5,412
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

INTEL_LMD: checkout: returns NOT GRANTED / ERROR
INTEL_LMD: flex_free_job: called
INTEL_LMD: flex_free_job: lc_new_job was called
INTEL_LMD: checkout: entered at start_time: 1416516620 (UTC) Thu Nov 20 20:50:20 2014
INTEL_LMD: checkout: build options:
INTEL_LMD: checkout: build date: 2014.0724
INTEL_LMD: checkout: build platform: Intel(R) 64 architecture; Linux*
INTEL_LMD: checkout: checkout platform: i86_r (IA-32 architecture; Linux*)
INTEL_LMD: checkout: *Other brands and names are the property of their respective owners.
INTEL_LMD: checkout: FLEXlm version: 11.12
INTEL_LMD: checkout: source version: 1.132 $ Intel(R) Software Licensing release 2.3 | FlexNet Publisher* version 11.12.0 $
INTEL_LMD: checkout: FLEX_MAX_LICENSE_TRIES: 0
INTEL_LMD: checkout: FLEX_USE_NOWAIT_AND_SPIN: enabled
INTEL_LMD: checkout: FLEX_SPIN_SLEEP_SECONDS: 30
INTEL_LMD: checkout: heartbeats: 60 seconds (automatic)
INTEL_LMD: checkout: server retry: 60 seconds
INTEL_LMD: checkout: FLEX_CHECKOUT_FILTER: enabled
INTEL_LMD: checkout: FLEX_CLEAN_PATHS: disabled
INTEL_LMD: checkout: FLEX_CLOCK_ROLLBACK_CHECK: disabled
INTEL_LMD: checkout: FLEX_APP_SPECIFIC: disabled
INTEL_LMD: checkout: user options:
INTEL_LMD: checkout: feature name: CCompL
INTEL_LMD: checkout: opts: { FLEX_OPT_QUIET FLEX_OPT_QUIET_EXPIRE_EVAL }
INTEL_LMD: checkout: try_count: 0
INTEL_LMD: checkout: retry_interval: 30
INTEL_LMD: checkout: linger_time: 0
INTEL_LMD: checkout: environment:
INTEL_LMD: checkout: INTEL_LICENSE_FILE </usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses:/opt/intel/licenses:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: checkout: LM_LICENSE_FILE <NULL>
INTEL_LMD: checkout: INTEL_LMD_DEBUG <1>
INTEL_LMD: checkout: license file(s) used were (in this order):
INTEL_LMD: 1. Trusted Storage
INTEL_LMD: ** 2. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
INTEL_LMD: ** 3. /opt/intel/licenses/USE_SERVER.lic
INTEL_LMD: ** 4. /root/intel/licenses
INTEL_LMD: ** 5. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
INTEL_LMD: ** 6. /root/Licenses
INTEL_LMD: ** 7. /Users/Shared/Library/Application Support/Intel/Licenses
INTEL_LMD: ** 8. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic
INTEL_LMD: checkout: linger_time set to 0 by default
INTEL_LMD: checkout: begin attempt(s) to checkout
INTEL_LMD: checkout: about to do checkout call
INTEL_LMD: checkout: checkout call returns rc -5

Error: A license for CCompL is not available (-5,412).

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

INTEL_LMD: checkout: returns NOT GRANTED / ERROR
INTEL_LMD: checkout: entered at start_time: 1416516620 (UTC) Thu Nov 20 20:50:20 2014
INTEL_LMD: checkout: build options:
INTEL_LMD: checkout: build date: 2014.0724
INTEL_LMD: checkout: build platform: Intel(R) 64 architecture; Linux*
INTEL_LMD: checkout: checkout platform: i86_r (IA-32 architecture; Linux*)
INTEL_LMD: checkout: *Other brands and names are the property of their respective owners.
INTEL_LMD: checkout: FLEXlm version: 11.12
INTEL_LMD: checkout: source version: 1.132 $ Intel(R) Software Licensing release 2.3 | FlexNet Publisher* version 11.12.0 $
INTEL_LMD: checkout: FLEX_MAX_LICENSE_TRIES: 0
INTEL_LMD: checkout: FLEX_USE_NOWAIT_AND_SPIN: enabled
INTEL_LMD: checkout: FLEX_SPIN_SLEEP_SECONDS: 30
INTEL_LMD: checkout: heartbeats: 60 seconds (automatic)
INTEL_LMD: checkout: server retry: 60 seconds
INTEL_LMD: checkout: FLEX_CHECKOUT_FILTER: enabled
INTEL_LMD: checkout: FLEX_CLEAN_PATHS: disabled
INTEL_LMD: checkout: FLEX_CLOCK_ROLLBACK_CHECK: disabled
INTEL_LMD: checkout: FLEX_APP_SPECIFIC: disabled
INTEL_LMD: checkout: user options:
INTEL_LMD: checkout: feature name: CComp
INTEL_LMD: checkout: opts: { FLEX_OPT_QUIET FLEX_OPT_QUIET_EXPIRE_EVAL }
INTEL_LMD: checkout: try_count: 0
INTEL_LMD: checkout: retry_interval: 30
INTEL_LMD: checkout: linger_time: 0
INTEL_LMD: checkout: environment:
INTEL_LMD: checkout: INTEL_LICENSE_FILE </usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses:/opt/intel/licenses:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: checkout: LM_LICENSE_FILE <NULL>
INTEL_LMD: checkout: INTEL_LMD_DEBUG <1>
INTEL_LMD: checkout: license file(s) used were (in this order):
INTEL_LMD: 1. Trusted Storage
INTEL_LMD: ** 2. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
INTEL_LMD: ** 3. /opt/intel/licenses/USE_SERVER.lic
INTEL_LMD: ** 4. /root/intel/licenses
INTEL_LMD: ** 5. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
INTEL_LMD: ** 6. /root/Licenses
INTEL_LMD: ** 7. /Users/Shared/Library/Application Support/Intel/Licenses
INTEL_LMD: ** 8. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic
INTEL_LMD: checkout: linger_time set to 0 by default
INTEL_LMD: checkout: begin attempt(s) to checkout
INTEL_LMD: checkout: about to do checkout call
INTEL_LMD: checkout: checkout call returns rc -5

Error: A license for CComp is not available (-5,412).

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

INTEL_LMD: checkout: returns NOT GRANTED / ERROR
INTEL_LMD: checkout: entered at start_time: 1416516620 (UTC) Thu Nov 20 20:50:20 2014
INTEL_LMD: checkout: build options:
INTEL_LMD: checkout: build date: 2014.0724
INTEL_LMD: checkout: build platform: Intel(R) 64 architecture; Linux*
INTEL_LMD: checkout: checkout platform: i86_r (IA-32 architecture; Linux*)
INTEL_LMD: checkout: *Other brands and names are the property of their respective owners.
INTEL_LMD: checkout: FLEXlm version: 11.12
INTEL_LMD: checkout: source version: 1.132 $ Intel(R) Software Licensing release 2.3 | FlexNet Publisher* version 11.12.0 $
INTEL_LMD: checkout: FLEX_MAX_LICENSE_TRIES: 0
INTEL_LMD: checkout: FLEX_USE_NOWAIT_AND_SPIN: enabled
INTEL_LMD: checkout: FLEX_SPIN_SLEEP_SECONDS: 30
INTEL_LMD: checkout: heartbeats: 60 seconds (automatic)
INTEL_LMD: checkout: server retry: 60 seconds
INTEL_LMD: checkout: FLEX_CHECKOUT_FILTER: enabled
INTEL_LMD: checkout: FLEX_CLEAN_PATHS: disabled
INTEL_LMD: checkout: FLEX_CLOCK_ROLLBACK_CHECK: disabled
INTEL_LMD: checkout: FLEX_APP_SPECIFIC: disabled
INTEL_LMD: checkout: user options:
INTEL_LMD: checkout: feature name: CCompL
INTEL_LMD: checkout: opts: { FLEX_OPT_QUIET_EXPIRE_EVAL }
INTEL_LMD: checkout: try_count: 0
INTEL_LMD: checkout: retry_interval: 30
INTEL_LMD: checkout: linger_time: 0
INTEL_LMD: checkout: environment:
INTEL_LMD: checkout: INTEL_LICENSE_FILE </usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses:/opt/intel/licenses:/root/intel/licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses:/root/Licenses:/Users/Shared/Library/Application Support/Intel/Licenses:/usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64>
INTEL_LMD: checkout: LM_LICENSE_FILE <NULL>
INTEL_LMD: checkout: INTEL_LMD_DEBUG <1>
INTEL_LMD: checkout: license file(s) used were (in this order):
INTEL_LMD: 1. Trusted Storage
INTEL_LMD: ** 2. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/licenses/USE_SERVER.lic
INTEL_LMD: ** 3. /opt/intel/licenses/USE_SERVER.lic
INTEL_LMD: ** 4. /root/intel/licenses
INTEL_LMD: ** 5. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/../../Licenses
INTEL_LMD: ** 6. /root/Licenses
INTEL_LMD: ** 7. /Users/Shared/Library/Application Support/Intel/Licenses
INTEL_LMD: ** 8. /usr/local/intel/intel-15.0/composer_xe_2015.0.090/bin/intel64/*.lic
INTEL_LMD: checkout: linger_time set to 0 by default
INTEL_LMD: checkout: begin attempt(s) to checkout
INTEL_LMD: checkout: about to do checkout call
INTEL_LMD: checkout: checkout call returns rc -5

Error: A license for CCompL is not available (-5,412).

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

INTEL_LMD: checkout: returns NOT GRANTED / ERROR
icc: error #10052: could not checkout FLEXlm license
INTEL_LMD: flex_return_license: called
INTEL_LMD: flex_return_license: considering feature name: CCompL
INTEL_LMD: flex_return_license: considering feature name: CComp
INTEL_LMD: flex_return_license: considering feature name: CCompL
INTEL_LMD: flex_return_license: considering feature name: CComp
INTEL_LMD: flex_return_license: considering feature name: CCompL
INTEL_LMD: flex_free_job: called
INTEL_LMD: flex_free_job: lc_new_job was called
INTEL_LMD: flex_return_license: done

topic Wayne, in Software Archive

Parallel Studio 2015 license problem

Wayne,

Did any of the error message

And thank you, updating the

Wayne,