topic Thanks for the update in Software Archive

Unable to retrieve app configuration from the cloud server

Sebastian_G_2 — Wed, 27 Jul 2016 19:18:04 GMT

The App Preview (Android) shows:

"Unable to retrieve app configuration from the cloud server.

Please use the Test tab in the Intel XDK to push the project files to the server."

I have this problem the whole day now. Last night things were still working.

Are there any known problems? What might cause this issue?

I use XDK 3400 and the App Preview Version 2.8.1.

Best,

Sebastian

Nevermind, I updated to the

Sebastian_G_2 — Wed, 27 Jul 2016 19:31:42 GMT

Nevermind, I updated to the latest App Preview Version, and now everything works again.

I guess you can close or delete this post, but in case the current cloud server environment should have been compatible with the App Preview 2.8.1, it seems like it is not ;)

Thanks for the update

Pamela_H_Intel — Wed, 27 Jul 2016 23:08:00 GMT

Thanks for the update Sebastian. I will talk to the engineers and see if there is a better way we can handle this situation.

Same probleml here.

bill__john — Thu, 01 Feb 2018 17:31:14 GMT

Same probleml here.
Already talked to those smart engineers? Shouldn't been that dificult to find a solution.