topic Cannot access premier support in Software Archive

Cannot access premier support

Paul_Nicholson — Tue, 05 Apr 2016 13:00:56 GMT

Hi there,

I'm trying to access premier support but keep getting "Not Authorized to Access". I've tried registering the product and using the "Get access to premier support" button, but still no joy.

Can someone help me, please?

Thanks!

Hello?

Paul_Nicholson — Wed, 06 Apr 2016 15:44:45 GMT

Hello?

I push the button to enable premier support access. I get an email to wait an hour and then click on a link. I wait, an hour, a day. I click on the link, I get "Account verification incomplete".

Please help!

Hi, Paul

Yuan_C_Intel — Thu, 07 Apr 2016 08:41:35 GMT

Hi, Paul

I just tried to activate your account. It should have access to Intel(R) Premier Support now.

Could you have a try?

Thanks.

Hi Yolanda - it works!

Paul_Nicholson — Thu, 07 Apr 2016 08:48:16 GMT

Hi Yolanda - it works!

Thanks very much!

Hi, Paul

Yuan_C_Intel — Wed, 13 Apr 2016 05:21:12 GMT

Hi, Paul

Glad to hear it works for you.

I'm closing this thread now.

Thanks.