topic This issue has been resolved. in Software Archive

License/support issue

Henrik_S_ — Thu, 07 Jan 2016 19:30:33 GMT

I need to download the Intel License manager to support an Intel XE Composer license for two floating seats. The problem is that it is says my support period has expired... except it has not. My support expires Feb 25, 2016 and it has been renewed.

Who do I contact about this? I tried Intel Premier support, but it says I am not authorized. I tried calling and they gave me an email address that bounces.

Regards,

- Henrik

There is a dedicated form for

mecej4 — Thu, 07 Jan 2016 20:06:21 GMT

There is a dedicated form for licensing issues: https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-licensing .

You can either post there or wait for one of the moderators of this forum to move this thread to that forum.

Hi Henrik,

Hubert_H_Intel — Fri, 08 Jan 2016 07:43:29 GMT

Hi Henrik,

I'll answer in a private thread.

Regards, Hubert.

This issue has been resolved.

Light_Intel — Thu, 29 Dec 2016 21:30:23 GMT

This issue has been resolved. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.