topic Hi Rafael, in Software Archive

License File

Rafael_Silva — Tue, 31 May 2016 06:30:33 GMT

Hi,

I have two serial number for Intel® Parallel Studio XE Composer Edition for C++ Linux* and Intel® Parallel Studio XE Composer Edition for Fortran Linux*, both for two seat floating license. The license files I have are not working anymore, probably because I changed the server where the licenses are installed (name and MAC).

I tried to generate new licenses like described in https://software.intel.com/en-us/articles/resend-license-file, but when I click in the registration center link for both products, the column "admin" does not allow me to click, and for this reason, I can not ask for a new license file for the server.

How can I get the license file for the both products?

Hi Rafael,

Feilong_H_Intel — Tue, 31 May 2016 08:08:14 GMT

Hi Rafael,

Since the question is related to details of your licenses, I'm replying you via private message now.

Thanks.

This issue has been resolved

Light_Intel — Mon, 02 Jan 2017 17:17:04 GMT

This issue has been resolved in a private communication. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.