https://community.intel.com/t5/Software-Archive/SR300-Install/m-p/1082636#M62199 <P>Hi&nbsp;Stephen J,</P> <P>Can you provide me the following info please:&nbsp;</P> <P>-MotherBoard version (and Manufacturer name).<BR /> -DCM (Driver) version.&nbsp;</P> <P><BR /> Best Regards<BR /> Gal A<BR /> Intel Corporation</P> Sun, 20 Nov 2016 13:24:30 GMT Gal_A_Intel 2016-11-20T13:24:30Z https://community.intel.com/t5/Software-Archive/SR300-Install/m-p/1082635#M62198 <P>Hi all,</P> <P>My system is up to spec as you can see from this photo:</P> <P><span class="lia-inline-image-display-wrapper" image-alt="Capture.PNG"><img src="https://community.intel.com/t5/image/serverpage/image-id/9120iD9A7780ADF61C982/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Capture.PNG" alt="Capture.PNG" /></span></P> <P>But I keep getting this error even though the camera is plugged into the USB 3.1 port of the machine. (The other 2 USB 3.0 ports are not working either.)</P> <P><span class="lia-inline-image-display-wrapper" image-alt="Capture2.PNG"><img src="https://community.intel.com/t5/image/serverpage/image-id/9121iB2D0B373A1394279/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Capture2.PNG" alt="Capture2.PNG" /></span></P> <P>I've searched the forum, the only advise I've found is "try different ports" or "your processor isn't at least 4th gen". I've tried both of those. Any ideas?</P> Tue, 20 Sep 2016 00:56:06 GMT https://community.intel.com/t5/Software-Archive/SR300-Install/m-p/1082635#M62198 Stephen_J_3 2016-09-20T00:56:06Z https://community.intel.com/t5/Software-Archive/SR300-Install/m-p/1082636#M62199 <P>Hi&nbsp;Stephen J,</P> <P>Can you provide me the following info please:&nbsp;</P> <P>-MotherBoard version (and Manufacturer name).<BR /> -DCM (Driver) version.&nbsp;</P> <P><BR /> Best Regards<BR /> Gal A<BR /> Intel Corporation</P> Sun, 20 Nov 2016 13:24:30 GMT https://community.intel.com/t5/Software-Archive/SR300-Install/m-p/1082636#M62199 Gal_A_Intel 2016-11-20T13:24:30Z