topic Dear Colleen, in Software Archive

Intel Real Sense with Java Script

Aravind_G_ — Mon, 18 Apr 2016 11:47:21 GMT

Dear Team,

Initially web application worked well. But from last two days I'm unable to run the samples.

I tried installing with webplugin(Provided by Intel) many times, Its not working.Anyone getting the same problem.

What error you are getting ?

Khalil_S_ — Tue, 19 Apr 2016 10:16:49 GMT

What error you are getting ?

Dear Khalil,

Aravind_G_ — Tue, 19 Apr 2016 11:02:50 GMT

Dear Khalil,

Greetings!!!!

Please see the pic attached

Did you tried on different

Khalil_S_ — Tue, 19 Apr 2016 11:51:46 GMT

Did you tried on different browser ?

You need intel_rs_sdk_runtime

Khalil_S_ — Tue, 19 Apr 2016 12:52:40 GMT

You need intel_rs_sdk_runtime_webapp_8.0.24.6528.exe

javascript is currently

DKryd — Tue, 19 Apr 2016 22:04:00 GMT

this javascript is currently broken on my laptop. it worked as recently as 2 weeks ago but not now. even with runtime_webapp fresh install no luck on either I.E., Edge, or Chrome.

the 400 error results from resourseaccesstoken return

{"error":{"code":400,"errors":[{"domain":"CapabilityProxy","extendedHelp":"","message":"","reason":"CP-

001","sendReport":""}],"message":"Invalid parameter received in request.","requestId":4}}

so it may be asking for something not created or some such.

Hi Khalil,

Aravind_G_ — Wed, 20 Apr 2016 06:39:01 GMT

Hi Khalil,

Tried on different browsers and installed the .exe

Any work arounds?

Hey Aravind ,

Khalil_S_ — Wed, 20 Apr 2016 06:54:58 GMT

Hey Aravind ,

i am also facing same issue,

I tried on 3 different machines but showing same error.

https://software.intel.com/en

Khalil_S_ — Wed, 20 Apr 2016 07:01:07 GMT

https://software.intel.com/en-us/forums/realsense/topic/597883

earlier same issue was there with Javascript

JS API page problem - We're

Colleen_C_Intel — Wed, 20 Apr 2016 13:40:13 GMT

JS API page problem - We're trying to solve this - Could you please reply with your version of ITA (in control panel programs as Intel(R) Technology Access - something like 1.7.0.1011.

Quote:Colleen C. (Intel)

DKryd — Wed, 20 Apr 2016 18:09:14 GMT

Colleen C. (Intel) wrote:

JS API page problem - We're trying to solve this - Could you please reply with your version of ITA (in control panel programs as Intel(R) Technology Access - something like 1.7.0.1011.

yes, Colleen, that 1.7.0.1011 version is what is installed on my laptop.

Thanks Citação, We believe

Colleen_C_Intel — Wed, 20 Apr 2016 20:26:22 GMT

Thanks Citação, We believe there's a certificate issue and it's being worked. Stay tuned.

Update - a fix is in the

Colleen_C_Intel — Sat, 23 Apr 2016 05:23:48 GMT

Update - a fix is in the works but has to clear multiple levels of security within Intel before any posting. So again please stay tuned.

Dear Team,

Aravind_G_ — Mon, 25 Apr 2016 06:12:00 GMT

Dear Team,

Thanks for your continuous effort.

Mr . Colleen my special thanks to you.

Kindly please check the screen shot of my ITA version. I could find it as 1.7.1.

Kindly also request you to update on when it is going to get resolved.

There is a problem with the

Colleen_C_Intel — Mon, 25 Apr 2016 15:02:20 GMT

There is a problem with the certificate in that version of ITA. Unfortunately it will take time to get the new version released, since there are multiple processes required to clear a new release thru security. Please stay tuned.

Thanks for addressing the

ThomasE — Tue, 26 Apr 2016 09:05:50 GMT

Thanks for addressing the issue. Is there an update on this issue?

Bump!

ahmad_s_1 — Wed, 27 Apr 2016 16:59:02 GMT

Bump!
Experiencing the same issue. Is it universal or only for some installs?
If it takes a while to push a new release, can you give us a workaround or a manual way to fix the issue?

Thanks

Update - still working on

Colleen_C_Intel — Wed, 27 Apr 2016 17:06:35 GMT

Update - still working on what is good way to release and get those permissions. Unofficially, with no legal commit from Intel, let me suggest it might be the weekend before you see a posting.....(depending where you are in the world)

There has been an issue

Colleen_C_Intel — Mon, 02 May 2016 20:52:46 GMT

There has been an issue lately in launching any browser-based apps for the Intel® RealSense™ technology. The issue is fixed and your web software will be updated in the next scheduled update window (within 30 days.) In the interim, you can go to this link to manually update the web software.

https://downloadcenter.intel.com/download/25435 (version 1.9.x of ITA)

works like a charm - thank

ahmad_s_1 — Tue, 03 May 2016 03:42:42 GMT

works like a charm - thank you