topic This issue has been resolved in Software Archive

Problem with activation when installing Intel Parallel Studio 2016 for Linux

Indra_R_ — Sun, 08 May 2016 06:56:37 GMT

Hello,

I have downloaded Intel® Parallel Studio XE Cluster Edition for Linux* 2016 Update 3 with academic license. I am trying to install them in my Laptop running Linux Ubuntu 16.04. I have registered my serial number on Intel Registration Center (https://registrationcenter.intel.com) and noted that my serial number has valid support status and active. When i came into installation process, at activation step (using online activation) i entered my serial number and i got this message:

Intel(R) Software Installer
The serial number  you provided is not valid for this product.

Any idea about what could be causing this? I would be very please if anyone could help me about this...

Hi Indra,

Feilong_H_Intel — Mon, 09 May 2016 03:02:21 GMT

Hi Indra,

Activation with serial number is supposed to work, if you have internet connection on the machine, and your serial number is for that product and has a current support. I saw you have a couple licenses. One thing you could try is to generate a license file manually. See this: https://software.intel.com/en-us/articles/how-do-i-get-a-license-file-for-an-offline-installation-of-intel-parallel-studio-xe-2016

If that doesn't work, please send me your serial number via private message.

Thanks.

This issue has been resolved

Light_Intel — Fri, 30 Dec 2016 17:17:37 GMT

This issue has been resolved in a private communication. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.