topic This issue is being addressed in Software Archive

Problem with offline license

brian_c_5 — Wed, 11 May 2016 14:52:29 GMT

Dear all,

Sorry if this problem has already been presented, but if it was i couldn't find it. I am facing a problem with the license file for the parallel_studio_xe_2016_update1 product, for which i have a student license. Since the computer i am using cannot validate my serial number via internet due to network restrictions, i've downloaded the license file and put it in the \Common Files\Intel\Licenses folder as instructed, a method that didn't work. I've also tried to install giving the file at the beginning of the process with no good results. Either way, intel software manager doesn't show any sign of recognizing the file and the programs remain in evaluation periods.

Best regards,

Brian

This issue is being addressed

Light_Intel — Thu, 12 May 2016 19:08:12 GMT

This issue is being addressed in a private message to protect customer's information.

Noga

Intel Developer Support

This issue has been resolved.

Light_Intel — Mon, 02 Jan 2017 16:44:46 GMT

This issue has been resolved. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.