topic Hi Michael, in Software Archive

Problem with licenses

marina_k_1 — Tue, 24 Oct 2017 20:09:10 GMT

Hello! Recently we have received 5 licenses for a "parallel studio 2018 cluster edition" installation. We have activated one of them and installed this programme successful. But when were trying to activate licenses on another computer errors occured. Errors are the following:

1) For serial number:

Activation rights do not allow this software to be installed. This could be due to expired subscription, incompatible serial number, or outdated Intel(R) Software License Manager

2) For licence file:

The license file provided is invalid.

Hi Marina,

Harold_G_Intel — Wed, 25 Oct 2017 15:26:04 GMT

Hi Marina,

The 2016 (and newer) versions need an updated license file and license file is unique for each system.

Please see https://software.intel.com/en-us/articles/how-do-i-get-my-license-file-for-intel-parallel-studio-xe-2016

and

https://software.intel.com/en-us/articles/how-do-i-get-a-license-file-for-an-offline-installation-of-intel-parallel-studio-xe-2016

Regards,

Hal
Intel(R) Developer Zone support

http://software.intel.com

Hello!

marina_k_1 — Sat, 28 Oct 2017 13:54:12 GMT

Hello!

I did what you said. I read the instructions attentively, and I also tried to install the "parallel studio 2018 cluster edition" installation" for 30 days (Free trial), but the same errors occured again. What problems might be?

I get the similar errors with

Michael_S_14 — Sun, 05 Nov 2017 20:38:23 GMT

I get the similar errors with Intel Parallel Studio Fortran 2017.5

No problems using Intel Parallel Studio Fortran 2017.4.

If I Activate offline - "The license file provided is invalid."

If I use a license server - " Activation rights do not allow this software to be installed. This could be due to expired subscription, incompatible serial number, or outdated Intel(R) Software License Manager"

Has licensing changed between 17.4 and 17.5?

Hi Michael,

Harold_G_Intel — Mon, 06 Nov 2017 16:26:01 GMT

Hi Michael,

Yes, things have changed between Update 4 and Update 5.

All floating licenses for 2017 Update 5 and newer need to be using version 2.5 or newer of the Intel(R) Software License Manager. This product will not install with an older version of the license manager. See: https://software.intel.com/en-us/articles/installation-errors-related-to-intel-software-license-manager-upgrade

https://software.intel.com/en-us/articles/how-to-upgrade-an-existing-floating-license-manager-win

https://software.intel.com/en-us/articles/how-to-upgrade-an-existing-floating-license-manager (Linux*)

Regards, Hal

Intel(R) Developer Zone Support

https://software.intel.com
*Other names and brands may be claimed as the property of other