Unknown error at boot

bruno_w_ — Sat, 14 Oct 2017 09:55:02 GMT

Hi there !!

I feel a little bit lost in this high intelligence forums !!! so please forgive me if I did not shoot my question at the right place :/

I got a zotac zbox nano ci327 mini pc platform, running under linux ubuntu 16.04 lts, cinnamon desk. This machine is based on intel products.

Each time I have to boot the machine I can see hardware errors but it is written in some code I cannot understand. I did not care until now but since à few reboots I got instability, ie the pc freezing and needs to be rebooted. Quite annoying...

I am not this level capable so I need help. The web points to this forum when I asked my friend google about "intel mca error 408". so, here I am...

Here under I give you the mcelog dump.

mcelog: failed to prefill DIMM database from DMI data
mcelog: Family 6 Model 5c CPU: only decoding architectural errors
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 4
ADDR fef13580
TIME 1507968715 Sat Oct 14 10:11:55 2017
MCG status:
MCi status:
Uncorrected error
MCi_ADDR register valid
Processor context corrupt
MCA: Internal unclassified error: 408
Running trigger `unknown-error-trigger'
STATUS a600000000020408 MCGSTATUS 0
MCGCAP c07 APICID 0 SOCKETID 0
CPUID Vendor Intel Family 6 Model 92

If anybody can help in this ET speech...

Thanks and best regards

Sorry, this is not the

Jarlstrom_Intel — Mon, 16 Oct 2017 15:54:33 GMT

Sorry, this is not the appropriate thread for this question. This thread is for supporting the Intel Firmware Engine product.

Re: Unknown error at boot

ryadd — Sun, 01 Nov 2020 11:27:03 GMT

this is not the appropriate thread for this question

Re: Unknown error at boot

AlHill — Sun, 01 Nov 2020 11:35:37 GMT

@ryadd This has already been addressed by one of the Intel support staff.

topic Re: Unknown error at boot in Software Archive

Unknown error at boot

Sorry, this is not the

Re: Unknown error at boot

Re: Unknown error at boot