topic Re: Bug in Intel GMA Software in Software Archive

Bug in Intel GMA Software

emericevans — Mon, 19 Feb 2007 14:40:06 GMT

Okay, well I had this problem before and I just reinstalled Windows to fix it, but now its back. I cannot play ANY video files, which seems to occur after I use the "Schemes" feature available in the software that comes with my Intel Graphics Driver, though I am not sure if this is the cause. What I do know is that once I uninstall my graphics drivers and let it go back to the default "Video Controller" thing windows has I do not have this problem, but it comes back right when I reinstall my drivers. The graphics card I am using is the Mobile Intel 915GM/GMS, 910GML Express Chipset Family by the way. Is there any way to fix this problem?

NOTE: I added the following paragraph after I figured out the problem

It seems when you use the schemes option available in the Intel GMA software and apply a scheme it changes your Video Overlay settings so Brightness, Contrast, and Saturation are 0. I am not sure what Video Overlay means, but this affects all video playing. I thought I would share this just in case anyone runs into this problem and to ask if there is a way I can contact Intel about this bug.

Re: Bug in Intel GMA Software

unlogic — Sat, 21 Apr 2007 20:19:24 GMT

I can confirm this bug. I'm having the exactly the same problem as described above on my Fujitsu P1510 Tablet PC.

Here's some information from the driver (the latest version available on your site):

Intel Graphics Media Accelerator Driver for Mobile Report

Report Date: 04/21/2007
Report Time[hr:mm:ss]: 22:24:30
Driver Version: 6.14.10.4764
Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language: Swedish
DirectX* Version: 9.0
Physical Memory: 1013 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 128 MB
Graphics Memory in Use: 12 MB
Processor: x86 family 6 Model 13 Stepping 8
Processor Speed: 597 MHZ
Vendor ID: 8086
Device ID: 2592
Device Revision: 04

* Accelerator Information *

Accelerator in Use: Mobile Intel 915GM/GMS,910GML Express Chipset Family
Video BIOS: 1220
Current Graphics Mode: 1024 x 600 True Color (60 Hz)

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 3,54
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1024 x 600 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Supported

* Other names and brands are the property of their respective owners.

Re: Bug in Intel GMA Software

pamsoftware — Sat, 05 May 2007 18:34:27 GMT

I can confirm the same problem is occurring on a Fujitsu-Siemens Amilo Pro V2085. I regularly switch between graphics schemes (notebook only, notebook + external monitor, and tv only).

Exactly the same symptoms. All 4 x settings in Video Overlay ("Overlay Settings") dialog are set to 0, causing all video playback to appear as completely black screen.

Current information from Intel Driver software below:

----------------------

Intel Graphics Media Accelerator Driver for Mobile Report

Report Date:05/05/2007
Report Time[hr:mm:ss]:19:26:34
Driver Version:6.14.10.4764
Operating System:Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language:English
DirectX* Version:9.0
Physical Memory:1526 MB
Minimum Graphics Memory:32 MB
Maximum Graphics Memory:160 MB
Graphics Memory in Use:17 MB
Processor:x86 family 6 Model 13 Stepping 8
Processor Speed:1695 MHZ
Vendor ID:8086
Device ID:2592
Device Revision:04

* Accelerator Information *

Accelerator in Use:Mobile Intel 915GM/GMS,910GML Express Chipset Family
Video BIOS:3412
Current Graphics Mode:1280 by 800 True Color (60 Hz)

* Devices Connected to the Graphics Accelerator *

Active Monitors: 1
Active Notebook Displays: 1

* Monitor *

Monitor Name:Plug and Play Monitor
Display Type:Analog
Gamma Value:2.20
DDC2 Protocol:Supported
Maximum Image Size:Horizontal: 16.0 inches
Vertical: 10.0 inches
Monitor Supported Modes:
640 by 480 (60 Hz)
640 by 480 (67 Hz)
640 by 480 (72 Hz)
640 by 480 (75 Hz)
720 by 400 (70 Hz)
800 by 600 (56 Hz)
800 by 600 (60 Hz)
800 by 600 (72 Hz)
800 by 600 (75 Hz)
832 by 624 (75 Hz)
1024 by 768 (60 Hz)
1024 by 768 (70 Hz)
1024 by 768 (75 Hz)
1152 by 864 (75 Hz)
1152 by 870 (75 Hz)
1280 by 960 (60 Hz)
1280 by 1024 (60 Hz)
1280 by 1024 (75 Hz)
1680 by 1050 (60 Hz)
1680 by 1680 (60 Hz)
Display Power Management Support:
Standby Mode:Not Supported
Suspend Mode:Not Supported
Active Off Mode: Supported

* Notebook *

Monitor Name:Plug and Play Monitor
Display Type:Digital
Gamma Value:2.20
DDC2 Protocol:Supported
Maximum Image Size:Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1280 by 800 (60 Hz)
Display Power Management Support:
Standby Mode:Not Supported
Suspend Mode:Not Supported
Active Off Mode: Not Supported

* Other names and brands are the property of their respective owners.

Re: Bug in Intel GMA Software

chazmo03 — Mon, 17 Nov 2008 04:00:38 GMT

I got the exact same problem. I have an external monitor that I connect to when I'm at the office so I use the schemes functionality to switch it on an off as my primary monitor. I couldn't find a Video Overlay section in the settings, but in the Color Correction tab, I hit the Restore Defaults button, which seemed to fix it. Thanks for posting to this thread, it made my night!

Intel Graphics Media Accelerator Driver for Mobile Report

Report Date: 11/16/2008
Report Time[hr:mm:ss]: 22:54:56
Driver Version: 6.14.10.4926
Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 2037 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 384 MB
Graphics Memory in Use: 11 MB
Processor: x86 family 6 Model 15 Stepping 13
Processor Speed: 1994 MHZ
Vendor ID: 8086
Device ID: 2A02
Device Revision: 0C

* Accelerator Information *

Accelerator in Use: Mobile Intel 965 Express Chipset Family
Video BIOS: 1588.0
Current Graphics Mode: 1280 by 800 True Color (60 Hz)

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 2.20
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1280 by 800 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported
Raw EDID:
00 ff ff ff ff ff ff 00 06 af 44 45 00 00 00 00
01 11 01 03 80 1e 13 78 0a 87 f5 94 57 4f 8c 27
27 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 e4 1b 00 a5 50 20 17 30 30 20
36 00 30 be 10 00 00 19 e4 1b 00 a5 50 20 17 30
30 20 36 00 30 be 10 00 00 00 00 00 00 fe 00 58
31 36 30 47 00 42 31 34 31 45 57 34 00 00 00 fe
00 32 47 56 5d 82 a5 d5 ff 01 01 0a 20 20 00 17

* SDVO Encoder Report *

** Encoder 1 **
Vendor ID: Silicon Image
Device ID: 170
Device Revision: 3
Major Version: 1
Minor Version: 1

Re: Bug in Intel GMA Software

marcsto — Sun, 05 Apr 2009 05:44:48 GMT

In case someone else runs into this issue, here's how I was able to fix it for my computer:

(This assums that you already have a set of 'schemes' setup)

1. Change to the scheme that you want to use (right click on the tray icon and use 'select scheme') .

2. Go into 'Graphics properties'

3. Click on 'Video Overlay' (if this is the same bug as above, you should see that all of the values are set to 0)

4. Click 'Restore defaults', then click 'Apply', then click 'Ok'

5. Click on 'Scheme Options'

6. In the 'Select a scheme' section, select the scheme that you are currently on

7. Click on 'save'

Now, when you switch to this scheme, all of the video overlay settings should be set to the correct value. Note that you'll have to do this for all 'schemes' that you use.

Cheers,

Marc