topic Hello Arthur, in Intel® Software Guard Extensions (Intel® SGX)

Obtaining signed certificates for development attestation

Gordon__Arthur — Mon, 27 Nov 2017 10:21:38 GMT

Hi,

I sent in a couple of certificates last week to be configured for the SGX development IAS, however I have not received anything back yet.

What is the turn around time for this process, or is there anyone I need to contact to move this request along?

Regards,

-Arthur

Does anyone read or respond

Gordon__Arthur — Tue, 28 Nov 2017 09:54:37 GMT

Does anyone read or respond to questions raised in this forum?

Is there anyone I can contact to move the request along?

Regards,

-Arthur

Hello Arthur,

Christophe_V_Intel1 — Tue, 28 Nov 2017 13:44:03 GMT

Hello Arthur,

Thanks for contacting Intel SGX Support, in regards to your question an SGX Onboarding Request normally takes 5 Business Days after you've received the "Verified Information" email to receive your SPID and Connection details via the email you've provided.

Also I'm glad to inform you that your cases has been reviewed and you just need to check on your email for the SGX Connection and SPID details.

Please remember that if you require more assistance or want to add additional details, we'll be glad to assist you.

Best regards,

Chris

Hi Chris,

Gordon__Arthur — Tue, 28 Nov 2017 15:08:27 GMT

Hi Chris,

Thanks for the response, and the details of the expected certificate turnaround time.

Just to confirm that I have now received the certificates.

Regards,

-Arthur