topic Commercial License Use Request Form not working in Intel® Software Guard Extensions (Intel® SGX)

Commercial License Use Request Form not working

Ket — Mon, 27 Jun 2022 15:55:44 GMT

Hello,

I have filled in the form (https://www.intel.com/content/www/us/en/forms/developer/sgx/commercial-license-request.html) to request a commercial license for SGX and it seems that once submitted, the resulting page is blank, without any feedback indicating that my information has been correctly registered. The blank page has this URL: https://www.intel.com/libs/apps/intel/eloqua.

Could you please inform me whether there is an ongoing issue with the form?

Many thanks!

Re:Commercial License Use Request Form not working

Sahira_Intel — Mon, 27 Jun 2022 23:50:54 GMT

Hi Ket,

Thanks for reporting this. I will escalate this to the IT team but in the meantime, can you try with different browsers?

I will get back to you shortly.

Sincerely,

Sahira

Re: Commercial License Use Request Form not working

Ket — Tue, 28 Jun 2022 07:05:46 GMT

Dear Sahira,

Thanks for your prompt answer. I have tried to submit the form on both Chrome and Firefox, nonetheless I obtain the same result: a blank page after submission.

Cheers

Re: Commercial License Use Request Form not working

Sahira_Intel — Wed, 29 Jun 2022 22:52:46 GMT

Hi Ket,

I just confirmed that this is a known issue. I am sending you directions to submit the form via email.

Sincerely,

Sahira

Re:Commercial License Use Request Form not working

Sahira_Intel — Wed, 06 Jul 2022 17:45:28 GMT

Hi Ket,

Just wanted to confirm with you to see if you received my email and were able to reach out to the SGX office?

Sincerely,

Sahira

Re: Re:Commercial License Use Request Form not working

Ket — Thu, 07 Jul 2022 07:42:05 GMT

Dear Sahira,

Thanks for your message, I have correctly received your email, but I did not yet follow up with the SGX office, mostly because of time.

I will definitely do it in the upcoming days!

Thanks again, cheers

Re: Commercial License Use Request Form not working

BrianHK — Wed, 01 Feb 2023 06:03:23 GMT

Hi - Similar to the user, I am having issue trying to submit Intel SGX Commercial License ( https://www.intel.com/content/www/us/en/forms/developer/sgx/commercial-license-request.html ). On clicking submit, I am redirected to https://www.intel.com/libs/apps/intel/eloqua with response '{"status":"recaptchaError"}'

Could you please send me a way to submit form with email?

Thanks.

Re: Commercial License Use Request Form not working

Sahira_Intel — Thu, 02 Feb 2023 17:54:51 GMT

Hi BrianHK,

I've sent you an email with instructions.

Sincerely,

Sahira

Re: Commercial License Use Request Form not working

BrianHK — Thu, 02 Feb 2023 23:27:14 GMT

I will follow through the instructions in the email. Thanks Sahira!