topic Thanks a lot for your quick in Software Tuning, Performance Optimization & Platform Monitoring

In Windows 7, Access to Intel(r) Performance Counter Monitor has denied

venkatesan_s_ — Tue, 29 Jan 2013 11:33:38 GMT

Hi All,

Good Day!

I am in the process of implementing intelperformancecountermonitorv2.3a (Intel PCM) in one of our windows 7 machine which is configured as

Windows 7 Enterprise (SP 1)
Intel(R) Core(TM) Duo CPU E7500 @ 2.93GHz 2.93GHz
32bit operating system

As given in Windows_Howto document built pcm.exe utility (used Win Ring open source downloaded from Real Temp 370, copied all 4 dll and sys files as suggested)

When I tried to run the pcm.exe from cmd (with admin rights), I got the below given error

pcm.exe 1 -nc -ns

Intel(r) Performance Counter Monitor V2.3 (2012-09-20 10:00:15 +0200 ID=ccfb40f)

Starting MSR service failed with error 2
Trying to load winring0.dll/winring0.sys driver...
Using winring0.dll/winring0.sys driver.

Error: unsupported processor. Only Intel(R) processors are supported (Atom(R) an
d microarchitecture codename Nehalem, Westmere, Sandy Bridge and Ivy Bridge). CP
U model number: 23 Brand: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
Access to Intel(r) Performance Counter Monitor has denied (no MSR or PCI CFG spa
ce access).

Please help how to rectify this

One more information

When loaded RealTempGT of RealTemp_370 it loaded successfully

IIRC Core Duo belongs to

Bernard — Tue, 29 Jan 2013 13:13:48 GMT

IIRC Core Duo belongs to unsupported Core michroarchitecture.

Thanks a lot for your quick

venkatesan_s_ — Wed, 30 Jan 2013 04:55:00 GMT

Thanks a lot for your quick response. Your help is really appriciated. Can you please tell me what is the supported environment for this so that it will be very helpful for me

Hi, I see that error message

SergeyKostrov — Wed, 30 Jan 2013 05:28:13 GMT

Hi, I see that error message explains it: >>... >>Only Intel(R) processors are supported ( Atom(R) and microarchitecture codename Nehalem, Westmere, >>Sandy Bridge and Ivy Bridge ) >>...

Quote:venkatesan s. wrote:

Bernard — Wed, 30 Jan 2013 05:34:00 GMT

venkatesan s. wrote:

Thanks a lot for your quick response. Your help is really appriciated. Can you please tell me what is the supported environment for this so that it will be very helpful for me

You need at least Nehalem microarchitecture processor.

Thanks for all your reply. I

venkatesan_s_ — Thu, 31 Jan 2013 09:28:24 GMT

Thanks for all your reply. I tried in Intel Xeon Processor and it worked fine. Thanks for your time and comments. It really helped me a lot in finding a solution for the problem

Quote:venkatesan s. wrote:

Bernard — Thu, 31 Jan 2013 10:31:52 GMT

venkatesan s. wrote:

Thanks for all your reply. I tried in Intel Xeon Processor and it worked fine. Thanks for your time and comments. It really helped me a lot in finding a solution for the problem

No problem :) We are here to help each other.