topic Re: Intel power gadget on windows doesn't start in Software Tuning, Performance Optimization & Platform Monitoring

Intel power gadget on windows doesn't start

Neyri — Thu, 25 Feb 2021 13:13:24 GMT

Hello,

I try to use Intel Power Gadget 3.5 on a Windows computer with a Intel® Core™ i9-10900K CPU. The installation seems to work fine but when starting the exe, nothing happens (no window shows up). I've also tried to query it using PowerLog3 but it returns an error. @Seung-Woo_K_Intel and @joeolivas, I don't know what could be the issue, do you have any insights ?

Attached are the output of the CPU-Z command, and a screenshot of the output of the powerlog3 query.

Thank you

Re: Intel power gadget on windows doesn't start

joeolivas — Thu, 25 Feb 2021 16:20:27 GMT

Hi @Neyri

Thanks for reaching out. You are hitting a known issue in Power Gadget, and there will be a new release coming very soon that should resolve the issue on the newer CPUs.

Thanks!

-Joe

Re: Intel power gadget on windows doesn't start

Neyri — Thu, 25 Feb 2021 16:31:05 GMT

Hi,

Thank you for your quick answer, I will look forward to this update.

Thank you

Re: Intel power gadget on windows doesn't start

joeolivas — Wed, 03 Mar 2021 00:22:09 GMT

Hi @Neyri the new release is available here: https://software.intel.com/content/www/us/en/develop/articles/intel-power-gadget.html

Let us know if you run into anything else!

-Joe